CJdropshipping: Much Faster

Connie was really really helpful! The platform is great with 7-10 days shipping yo usa, quite fast for dropshipping.

Vanessa Ding did a wonderful job by responding to my needs promptly & kindly. This kind of service makes me confident to keep working with CjDropshipping.

AWFULL AND USELESS SUPPORT!

Had an order fullfilled via CJ, oder was refused by carrier and sent back to CJ. Asked CJ about the reason for that -> Ticked opened on Feb 08. 2024. Had several chats with the support then, everytime a different person, every time I was tould to wait. Today is Feb. 17. 2024. CJ still have no idea what went wrong with the shipment. I have more orders for the same items in the mean time. Asked CJ what to do to avoid the same issue occuring again. Support says to wait, my agent "normally" will be back to work tomorrow...

I am speechless about ths one. I understand they have CNY and are low staffed, but having no advice after 9 DAYS !!! is absolutelyy NOT ACCEPTABLE

The Customer service is great. Michell luo helped me a lot. He answered extremely fast and solved all of my problems in a matter of minutes. The Dropshipping part is also very easy, and there is plenty of help.

I did not get any help from CJ. When I create my store at Shopify ( shop416.com) I have to move my domain to Shopify and i lost my email access as provider change. and Shopify does not have emaill service system. CJ automation block me constantly to ask to verify email. They should have system using AI to understand the issue. Now i can not access even having shopify store.

Amazing service, I had a question about placing an order, and within literally seconds, Box Chen was in the chat and explained the issue to me, screenshots included. Problem solved immediately, very impressed.

I recommend Ian Xue, very friendly and helpful. he does an excellent job and always finds solutions to our problems

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

I have been using CJDropshipping for over a month, Alex Chen helped me a lot with all my needs, many thanks to his work, highly recommended! Thanks again.