評價 (8,043)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2022年4月26日

I should have heeded the warnings in the reviews and stayed away from CJ, they are unprofessional and rarely answer questions in a respectable time frame. My store hasn't even launched yet and unfortunately for me, I put all my eggs in one basket, wasting my time with CJ as a drop shipping source. Almost ALL their products have no descriptions, no material information for jewelry, and when I ask for the details, I get no reply, or half the information requested. I can't understand all these 5 star reviews, but as one reviewer here said, they ask that you give them a good review. Check TrustPilot, same thing there. This company should be thoroughly investigated before using them. I lost almost two months of my time and fees for a description writing app and the cost of Shopify's plan. Time to find a reputable drop shipping source, if that's even possible. I did not do my due diligence and I'm paying the price, do yours and stay away from CJ. Update: To respond, I did give you several products to get descriptions for, at minimum what materials and size etc. and I never get a reply. The problem is, according to one of your agents who replied to me by email, you have nothing to do with the suppliers and they put the information up. I find it strange then that I can't contact the supplier directly, I can only contact CJ, why is that? I have about 80 products, do you want a list and you can give me details for each one?

Allure Fashion Galleria
美國
使用應用程式 4個月
CJDropshipping 已回覆 2022年4月26日

We are extremely sorry for the unhappy experience and we take this seriously, Can you tell us what product is the problem?

2022年12月30日

Hi! I’m a new dropshipper working with shopify ans one of your advisor came to me out of kindness offering his help named Cherry Xu It’s a pleasure to be able to work with cjdropshipping.com

Tech Cleaning
法國
使用應用程式 4天
2023年2月9日

A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.

I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.

Shopzarr
英國
使用應用程式 4個月
2022年12月4日

I am new to drop shipping method. I received my first order for CJDropshipping. My order failed on Shopify due to some technical issue. Then I contacted CJDropshipping help. Ken of CJdropshipping went over the whole issue and helped me by giving step by step support and guidance.

NewAgeFashonus
美國
使用應用程式 4天
編輯時間:2023年6月13日

Had an amazing chatting time with agent Aoki Gong. Helped me with solving my global shipping problem, really good and top quality service. Highly recommended!

Quiet Sippers
香港特別行政區
使用應用程式 4天
2022年4月16日

Good service! I was helped by Joyce who answered my questions. Joyce answered multiple questions that i had.

Nourelle
加拿大
使用應用程式 4天
CJDropshipping 已回覆 2022年4月18日

Thank you for your feedback! Your approval is our motivation.

2023年3月22日

AN ABSOLUTE DISASTER!

Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Maxxim Paris
荷蘭
使用應用程式 4個月
CJDropshipping 已回覆 2023年3月22日

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年4月27日

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

RinseToShine
英國
使用應用程式 4個月
2023年6月6日

I'm new to CJdropshipping and wasn't sure what to do for my two dropshipping sites which I converted to CJdropshipping. Arlene was super helpful and patient with me and answered all of my questions. Thanks!

FreshTiesCollection
美國
使用應用程式 4天
2021年5月20日

getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together

My private general store
美國
使用應用程式 4個月