CJdropshipping: Much Faster

bad service.. always keep delay and blame customer problem.. Totatlly unprofessional. It's causing delay shipping to customer. Customer said i am scam

I sent several emails about when a product would be shipped. I got no answerback. I will never use this company again

I must revise my previous review as it heavily relies on the agent assigned to me. I have conducted numerous transactions through CJ, involving substantial amounts of money, but the treatment I received afterwards was abysmal. After being assigned a new agent, my experience has been nothing short of a headache. Dispute replies take an excruciatingly long time, sometimes weeks, to receive any response. Even for resending an item worth just a few cents, they initiate a lengthy discussion that seems excessive. In cases where it's evident that the parcel is lost, I am asked to wait 15 days for an "investigation" before a resend is even considered. There is a complete lack of accountability for poorly packaged parcels that arrive with missing pieces, incorrect sizes, or lacking proper instructions. Every inquiry I make takes a minimum of three days to receive a response, rendering it impossible for any ecom business to efficiently operate under such circumstances. I have suffered significant financial losses due to their inactivity and unwillingness to assist me.

This was my first time using the CJdropshipping app to fulfill an order. Alan Y., consultation representative, provided excellent service. He was very helpful with finding and connecting products to an order. The overall experience was terrific and look forward to continuing using CJ for future orders. Thank you!!! Tiffany M.

I'm sorry, i have to change my review. The customer service is great until they have your money. After that you have to completely be on your own. It's like if you don't pay or buy, you won't get any help.

Easy to operate with and customer service is on point. The exact one who helped me is rebecca, but I never get a slow reply :)

cjdropshipping always shows "quantity n/a" in my shopify store. what happened? Am I not allowed to do a dropshipping?

So far for me CJ is the Best Dropshipping, it’s really easy to use, good choice for new drop shippers. And I have my helpful agent Frank Shi always standby, thanks a lot to him.

I should have heeded the warnings in the reviews and stayed away from CJ, they are unprofessional and rarely answer questions in a respectable time frame. My store hasn't even launched yet and unfortunately for me, I put all my eggs in one basket, wasting my time with CJ as a drop shipping source. Almost ALL their products have no descriptions, no material information for jewelry, and when I ask for the details, I get no reply, or half the information requested. I can't understand all these 5 star reviews, but as one reviewer here said, they ask that you give them a good review. Check TrustPilot, same thing there. This company should be thoroughly investigated before using them. I lost almost two months of my time and fees for a description writing app and the cost of Shopify's plan. Time to find a reputable drop shipping source, if that's even possible. I did not do my due diligence and I'm paying the price, do yours and stay away from CJ. Update: To respond, I did give you several products to get descriptions for, at minimum what materials and size etc. and I never get a reply. The problem is, according to one of your agents who replied to me by email, you have nothing to do with the suppliers and they put the information up. I find it strange then that I can't contact the supplier directly, I can only contact CJ, why is that? I have about 80 products, do you want a list and you can give me details for each one?

Hi! I’m a new dropshipper working with shopify ans one of your advisor came to me out of kindness offering his help named Cherry Xu It’s a pleasure to be able to work with cjdropshipping.com