評價 (9,354)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年3月18日

I am selling a product for 2 weeks and I just randomly was informed that this product isn’t available! None of the orders was sent out to customers. The inventory on the CJ’s product site says 80.0002 pieces are available which is obviously not true. I took a screenshot and wish I could upload it for proof!!
Not only is communication beyond frustrating the worst part is that it damages my business. All the customers who ordered were excited to get their product but guess what … it is not even available. Customers will never come back to my store when their experience it as terrible as this. The whole process is very unprofessional. It should be possible to give 0 stars because 1 star is already too much!

Skntight Beauty
德國
使用應用程式 1年多
CJDropshipping 已回覆 2022年3月20日

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

2023年6月2日

Great customer service! I really appreciate the help from Sveta. I am very glad to know how the shipping works. Thanks!

LucXL
荷蘭
使用應用程式 17天
2022年2月24日

Love working with Henry from CJ. Great service and product selection. Would recommend 10/10, you have nothing to lose!

Deal Empires
澳洲
使用應用程式 17天
2023年9月12日

Janet was very friendly and helpful with all my questions. She resolved the issues I was having. I am new to the drop-shipping community and it helps to have help there when you need. Thanks Janet.

Minyoti
美國
使用應用程式 17天
2023年8月11日

Bonnie Gu helped me to recover a lost order in just few minutes. She was helpful and fast. Thank you very much!

BareBaddieLondon™
義大利
使用應用程式 17天
編輯時間:2021年4月19日

CJ always doing a joke service. A very unprofessional company, If you are looking for a good company to help you scale your business, don’t use CJ. You will have a lot of issues with your customers. CJ is not gonna ship your orders on time, even if you buy inventory. All shit... This my second time using Cj still the same shit. I bought over $2000.00 in Inventory in bulk with CJ, I place my orders it's been 10 days since CJ never ship my orders. Very bad company, they are not organized.

KREYFISH™
美國
使用應用程式 1年多
CJDropshipping 已回覆 2021年3月29日

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

編輯時間:2021年8月30日

Worst dropshopping supplier. U should refund items even if they don't have damage. I lost money to paypal because of you! The itwm is completely working and the customer wants a refund but they want to accept. Another dispute was customer asking to change item variant but they straight away said they can't. These 2 dispute are my first dispute i had with cj and so far they did not handle it well so i will not fulfill orders with them and would highly encourage other to not use them cause they will screw ur business during scaling. They're greedy, istead of building great connection with theirUsers, they want to jeopardize it by not accepting refund. A few dollar profit to u in exchange of users stopped working with u, a greedy move from the dispute team. Great website but worst dispute team. We are dropshippers but we are also your customer so u should accept refunds at all cost if you want us to keep working with u.

BaseMovr
菲律賓
使用應用程式 1年多
CJDropshipping 已回覆 2021年8月30日

Hi BazeMovr, sorry for the inconvenience to you. You can return the item to our China warehouse and we will refund you after we receive it and confirm it works well. Basically, we may not accept disputes when the reason is you or your customer doesn't like it. We would like to suggest you make your refund and return policy based on our dispute policy here: https://cjdropshipping.com/dispute-policy.html If you have any other doubts, feel free to talk with our online agent or send emails to support@cjdropshipping.com

2021年7月12日

Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you

Mood Boss
英國
使用應用程式 1年多
CJDropshipping 已回覆 2021年7月12日

Thank you for your feedback! Your approval is our motivation.

2023年7月6日

CJDropshipping makes the whole process of dropshipping so easy and automated.

This is mainly thanks to my personal agent (Hallie Hu)

Who helped massively in the most important stages of both shipping and business automation.

Prestigio Watches
英國
使用應用程式 16天
2023年3月13日

Had some questions related to sourcing and shipping, and agent Cheria was very helpful and kind to share the relevant information and to help me immediately. Really appreciate the support, especially from agent Cheria. Thanks, Cheria

Novelto Hut
英國
使用應用程式 16天