評價 (9,247)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年4月27日

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

RinseToShine
英國
使用應用程式 4個月
2023年3月22日

AN ABSOLUTE DISASTER!

Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Maxxim Paris
荷蘭
使用應用程式 4個月
CJDropshipping 已回覆 2023年3月22日

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年9月15日

Not good at all...it keeps my store authorization failed

Laquisha store❤
南非
使用應用程式 4個月
2021年3月23日

I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!

My Anxious Shop
西班牙
使用應用程式 4個月
CJDropshipping 已回覆 2021年3月23日

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

2023年8月18日

I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar

Gobstopperz
紐西蘭
使用應用程式 4天
2023年7月11日

Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!

PawPrintPics
英國
使用應用程式 4天
2020年10月12日

The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.

Trendnfit
菲律賓
使用應用程式 4個月
CJDropshipping 已回覆 2020年10月14日

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2023年2月15日

I'm convinced these 4-5 star reviews are fake. Placed an order and there is no activity on it after 10 business days. It just says processing. Deleting the app asap. I Don't Recommend!

The Look Locker
美國
使用應用程式 4個月
CJDropshipping 已回覆 2023年2月15日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2020年11月28日

I opened a Shopify store and imported products from CJdropshipping. After 2 months of constant promoting my store, I finally got my first 2 orders on Customized earrings. I forwarded my orders to CJ on the 17th of November and a label is created but today is the 28th of November and yet the product isn't left the CJ's store. The processing time of the product is 1-2 business days according to CJ. I have contacted my agent on CJ and he promised many times to ship the orders and yet no shipment takes place. No good start for me as drop shippers.

Herach
瑞典
使用應用程式 4個月
CJDropshipping 已回覆 2020年12月27日

Hi, we are so sorry for your bad experience. There may be a delay in processing time when we don't have enough inventory. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help you.

2021年12月15日

I am SO angry with CJDropship. I joined them to ship from the United States. They lied. They ship from China. An agent told me this and said that I could buy inventory and have it stored in the United States, shipping would go faster. So I have three orders that I ordered from US Warehouses, and they said they were driving it go USPS. That was over a week ago. I cannot get into their site. When I pulled up the app, it says CJDropshipping has denied access. This is a scam. shopify should demand they refund my orders immediately. False advertising. Be very aware.

Prostar Dogs Supplies
美國
使用應用程式 4個月
CJDropshipping 已回覆 2021年12月19日

Sorry for the bad experience. To ship from the US, you can choose products from the US warehouse or stock private inventory. And when you choose USPS option, the tracking info will also update when the package arrives in the US. Regarding your problem, we hope you could send the order number or tracking number to support@cjdropshipping.com, so we can help check it and get back to you soon. Thank you for your patience.