Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its wide product range, competitive pricing, and efficient shipping. The user-friendly interface simplifies product sourcing and order management. Personal agents are valued for their prompt and professional support. Additional features like product customization and private inventory storage are available. The 24/7 customer support is praised for its responsiveness. Real-time order tracking enhances transparency and customer trust. The app is recognized for streamlining business operations and saving time.

June 23, 2023

Greetings,

I have had the pleasure of working with CJ for several years now and have witnessed firsthand their unwavering commitment to improving their platform. I can attest to their exceptional support and customer service, which have been invaluable in my business endeavors. Specifically, BOX CHEN has been an outstanding point of contact, always providing timely and effective solutions for any issues that may arise. Thank you CJ for your continued dedication to excellence.

Magnetic Simplicity
United States
About 3 years using the app
January 25, 2024

إنه تطبيق جيد وكذلك خدمة العملاء تساعد المبتدئين في فهم كل ما هو صعب عليهم وهم سريعون في الرد

Star⭐
Saudi Arabia
About 1 month using the app
March 10, 2024

I am a new drop-shipper in CJ. In order to ensure my store operates smoothly, I proceed the testing in the system flow from the very beginning to the end. It is grateful that with the assistance of Alan Yang , an agent of CJ, my questions and doubts had been answered professionally and the problem issues had been solved. Thank you very much to Alan because I had so many questions but he is patient to help me. I am very grateful to the excellent Customer Services provided by CJ team.

Smartbuyingstore
Hong Kong SAR
February 27, 2024

I have had the pleasure of working with Roxane and I cannot express enough my satisfaction with her exceptional service. From the beginning, Roxane has shown remarkable commitment and dedication, ensuring that all my needs were met efficiently and professionally. Her attention has made my experience with CJdropshipping flawless. Without a doubt, she deserves more than a 5-star rating. Thank you for everything, Roxane!

Sali Bazar
Spain
September 30, 2023

Instantaneous support from Connie! definitely feeling more comfortable working with CJ knowing I can rely on instant help with inquiries.

SoundMake
United Kingdom
5 months using the app
August 1, 2023

My overall experience is really good with CJ, It is beginner friendly app its also good for scaling most of the products. They have pretty good agents, I am working with an agent named June, June always helps me finding missing orders, resending damaged items, and always find where my order is. Ive been dropshipping for more than 2 years and now operating 4 stores, June assures my every order is delivered safe. Thanks June, thanks Cj Team.

Hankeen
United Kingdom
9 months using the app
December 16, 2023

Ich arbeite mit CJ schon seit paar Wochen und vorher habe ich mit Ali Express gearbeitet und deren kunden support war echt ne Katastrophe, danke an mein Agent AOKI der mich auf meinem Erfolg folgt und egal wieviele fragen ich habe oder wenn ich eine Artikel nicht finde die sucht es für mich, bin total zufrieden mit CJ und meine Agent AOKI.

Healthy Soul
Germany
2 months using the app
August 29, 2023

Hello, I was new to dropshipping and my coach recommended me to source with CJdropshipping. it was the best reccomendation ever! the integration is very easy, the import of orders works very well. When I have questions I bother my agent Skye (thank you, Skye!). She is always very fast and helpful in her answers. When I do not find a product she always finds a solution! and also when I have questions to order status I receive competent help.
I can fully recommend CJ and Skye!

Happytu.de
Germany
6 months using the app
February 23, 2024

I had a chat with Billy regarding my order which needed to be unfulfilled in Shopify. I was confused about how to get this sorted but was very glad that Billy explained in detail and I got that problem sorted. Very satisfactory. Thanks again.

Balbarg
United Kingdom
February 21, 2024

I would like to express my sincere appreciation for the excellent service I received from Jolie Zhu. As a customer, I often have questions and concerns late in the evening, and I was extremely grateful for the professional and attentive assistance I received, even during the late hours. Jolie demonstrated an exceptional level of dedication and expertise, taking the time to answer all of my questions and guide me through complex situations. Thanks to her kindness and patience, I always felt heard and supported. I truly appreciate Jolie's efforts to make my experience as positive as possible. Her commitment to excellence is commendable, and I highly recommend her to anyone seeking professional and personal customer service. Thank you, Jolie, for your ongoing support and excellent service!

Brandz Values
Netherlands