Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

April 14, 2024

Merci pour ton travail Cristina Chen tu es super

Lumiolife
Canada
3 days using the app
Edited March 20, 2024

CJ Dropshipping was an amazing choice for my first start up. They are so easy to manage and very friendly workers. Joean Gu has been the best agent I can imagine. Any time I have any issue he always gets it resolved, he also is great at negotiating pricing with manufacturers, and always answers as efficiently as possible. If you are just starting out and don't know what company to work with I always recommend CJ Dropshipping, and if you are lucky enough you will get Joean Gu as an agent.

EcoFlex™
United States
7 months using the app
April 18, 2024

Fantastic service from Surind Su.

ClearBoil
Belgium
About 14 hours using the app
January 27, 2024

Grate support

Door For All
United Kingdom
4 months using the app
November 15, 2023

5-star! They help me solve my problem really fast! Thank you Bruce Lin&Zoey

Okshop
Portugal
5 months using the app
December 4, 2023

Thank you, Miya Huang, for your prompt response and assistance. Your help greatly contributed to resolving my concerns. Great job!

Smart livingX
United States
About 2 months using the app
November 19, 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italy
About 1 month using the app
November 29, 2023

July Chan is the best agent out there! She helps me with everything and CJdropshipping is the best :)

BrickAvenue
Netherlands
About 2 months using the app
November 2, 2023

I have had a very good experience with the platform, the integration is extremely easy and the customer service has been very friendly and helpful, Bruce Lin to my attention.

The products are new although the shipping prices and final prices are somewhat high for resale, in addition to the time of more than 20 days with economical shipping it is somewhat slow. But they continue to improve by incorporating new alternatives and variety.

My Ideal Home
Mexico
2 months using the app
November 26, 2023

Got assistance from Violet an agent that helps communication between supplier and me and she was quick to answer my questions aswell as very clear and patient.

Thermic Threads
Namibia
About 1 month using the app