Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product range, competitive prices, and quality. They appreciate its user-friendly interface, easy Shopify integration, and features like product sourcing, order management, and automated fulfillment. The real-time inventory sync and customizable packaging services are also praised. A unique feature is the assignment of a personal agent to each merchant, known for their quick response and problem-solving skills. Some merchants report faster shipping times compared to other services.

October 21, 2023

The app is incredibly user-friendly and their customer support is excellent. I had an issue that needed immediate attention, and I was assisted by a representative named Suki Huang. She was very friendly ! Their response time was lightning-fast, I could resolve my problem.

Excalibur
Germany
5 months using the app
November 25, 2023

Rami Wu is great and very helpfull with all my questions about CJ

Mamati Store
France
3 months using the app
April 1, 2024

J utilise depuis quelques jours depuis ma création de boutique CJ dropshipping et je suis très satisfaite de l'aide que m apporte "Zoey" mon agent aujourd'hui elle a été encore exceptionnelle

Paloma Boutique
Belgium
1 day using the app
October 19, 2023

thank you Arlene Nong, you were very patient with me, that's a perfect example of a great customer service. you take your time to explain and make me understand.
thanks again Arlene.

My Store
United States
5 months using the app
October 26, 2023

I had a great experience with Alexis Wong from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Alexis Wong went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.

My Store
Japan
About 1 month using the app
October 26, 2023

CJ is great, way better than Ali Express. Faster shipping times and you get your own agent help with any issues.

Tension Co
Australia
7 months using the app
November 25, 2023

Thanks to Bin Han. Extremely patient with my query.

Pawsfectopia
Australia
4 months using the app
November 11, 2023

Linda from customer support was very fast in replying and very helpful with my request!
Recommended 100%

Lavianova
Spain
5 months using the app
October 12, 2023

Highly recommended, excellent customer service available on Realtime to solve any single issues you may have or questions. Clear cut information available to help you start your business as well smoothly.

Modishly Modest
United Kingdom
6 months using the app
December 4, 2023

This is the best delivery service app I've ever seen NGL Big thanks to (yanky) this guy is very kind and 100% legit and suggested

Finelook Toys
India
5 days using the app