Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 6, 2023

Always fast in connecting with the clients, and always gives good clarification in all of my enquiry. Kris Zheng is my agent and she is really excellent in doing her job! I am new CJ user so everything is a learning process for me. she gives me easy directions and easy to understand. even when she is not present sometimes other substitute agents solved my enquiry asap.

GUABONITA
United Kingdom
11 days using the app
December 9, 2023

Kribee was excellent with helping and communicating!

DropAware
South Africa
5 months using the app
Edited January 16, 2024

Thank you for your patience mam Anjay Lee.

Rustia Co
Philippines
About 2 months using the app
November 6, 2023

I had a problem with my first order but a Whatsapp chat with my agent, Arlene, resolved it perfectly. I was impressed by her patience, knowledge and clear instructions, including screenshots which she annotated so that I clearly understood how to solve the problem! I wasn't expecting this high quality level of support. Fantastic service!

Joseph Ann
United Kingdom
About 2 months using the app
November 22, 2023

Excellent platform! I had incredible service with Violet.

Baggy Express
Brazil
4 months using the app
October 16, 2023

good app with lots of products. the agents are very friendly especially amanda. it takes a bit to get the hang of it but as such i am satisfied. she responded well to my question and was able to help me out.

Luxetique
Switzerland
8 months using the app
November 23, 2023

Yori Lin is really the best agent I have seen so far, extremely fast and competent processing!

petlodge.ch
Switzerland
3 months using the app
November 3, 2023

CJ dropshipping is really help me build my business. They have so many collections to choose. with high quality and fast response. Their admin Joean Gu always support me whenever I need for help. He has fast response in replying my favor to solve my issues faster

My Store
Indonesia
About 2 months using the app
November 18, 2023

The costumer service is excellent.
@''Marian Chen '' such a nice person and vary helpful for costumer's i appreciate her Patience with costumer. she is such a wonderful employ i have ever met.
thank you.

MS_LUXURY
Germany
About 2 months using the app
December 6, 2023

Carman, has been the best agent.
Box Chen, has been the best agent.

Shofy Cart
Canada
2 months using the app