Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited April 13, 2024

I could not see my orders, but a quick chat with chat with Linda Feng and she pointed me in the right place, I had not linked one of my product correctly.
Customer service team is fantastic and wait time is only a few minutes which is great.
Well done CJ service team and well done CJ drop shipping.
D from Dzineprintz.com

Dzineprintz Store
New Zealand
9 months using the app
November 2, 2023

My Personal Agent Kris has done a great job helping me start up my business, she always responds on time, ensures she solves the problems, and is always there to help. Overall great customer service and a great help

Luxute
United States
About 1 month using the app
January 3, 2024

Arlene helped me and responds very quickly

SUCCEED
Italy
About 23 hours using the app
November 1, 2023

Im new to this whole system so I do have a couple question and Leah was an amazing help and quick and clear to reply and more than happy to assist me!

Chrome Jewlery
United States
4 months using the app
December 7, 2023

Cristina Chen Cristina Chen is very competent and solved my problem quickly and professionally.
I recommend her

Animalia Market
France
27 days using the app
November 25, 2023

I have connected this to my store and have had amazing support from my agent BringZhong. Thank you for answering all my questions!

Blazin' Grill
Hong Kong SAR
14 days using the app
November 1, 2023

My experience with CJ dropshipping is wonderful they have an abundance of products to choose from plus many different warehouses outside of China, the agent Sita Cui has been very helpful with any questions and issues I had, I’m so glad I had a wonderful person helping me, I highly recommend this to anyone starting or wanting to grow their online e-commerce business!

Generational Swag
United States
22 days using the app
October 17, 2023

I found the customer support excellent, available at all times, and attentive, especially Harris, who answers my questions and is guiding me through the integration process in my store so that I can make my sales. So far, it's been a great help to me.

Starkz
Brazil
3 months using the app
October 16, 2023

This platform has great customer service! My agent Niky is really professional and kind! He helps me in any situation and solved some problems for me on a couple of deliveries and on finding a specific product that I couldn't find. Really fantastic!! I highly recommend!!

Loopswatch
Italy
6 months using the app
April 12, 2024

Merci à Cjdropshipping pour la réactivité de ses agents en particulier Steva qui ma bien aider.

lightbeyond
France
2 months using the app