Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 13, 2023

Outstanding compared to others.

Carvan Mart
United Kingdom
5 months using the app
October 15, 2023

I love this apps so much because of my agent @alina it is totally accurate according to my mind set because there is a good penthouse and good explaining methods in chat room the main thing is the partners and agents which are given to us they are very helpful and friendly there answer everything and when you don't success so it is only your mistake but the full support is available from CJ and there agents

Melva Mart
Pakistan
2 months using the app
September 27, 2023

Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.

Thanks so much to Zoey for being there to guide us through this process!

Torri Bits
United States
3 months using the app
November 14, 2023

The CJ App is great. The customer support is really good. My support executive Sini is very helpful and very prompt with responses.

Plsaché
India
3 months using the app
September 15, 2023

I've been in this for a month now and working together with CJ which has been a great choice! They have a huge range of products and if it's not there you can place a sourcing request (will try this soon). Their personal agents are also super friendly and helpful, you can ask almost anything and they will do whatever they can with great help. I am working with Niky and definitely recommend her. I can't wait to grow an amazing store together!

Shipply
United States
7 months using the app
October 17, 2023

The best app, which has private packaging options, fast shipping times and many more. My agent Carman provided exceptional services, thank you!

KarlyG
France
3 months using the app
October 18, 2023

I had an excellent experience with Ashley Wu, from CJDropshipping. She went above and beyond, clarifying all my questions and providing clear, fast, friendly, and professional answers. Ashley demonstrated a deep understanding of available resources to assist, leaving me very satisfied with the service received.

Mah Di

Easy Line Shop
United States
5 months using the app
February 18, 2024

Grâce à Madame Sveta, j'ai u une très bonne expérience, elle est gentille, serviable et toujours prête à donner des conseils.

Intimement votre
France
5 months using the app
Edited November 28, 2023

I have been working with CJDropshipping for over two months now, I believe. I've had the best customer service with Lea & Arlene. Lea and Arlene have been very helpful, patient, informative, courteous, and professional. Highly recommend.

Fun Gifts & More
United States
4 months using the app
October 10, 2023

By far the best Supplier, Their customer support team is really good, and they're always there to help, Most of the time Ashely Wu helps me out with little problems, They're really helpful, By far I'm having a great experience with CJ.

My Store
Canada
3 months using the app