CJdropshipping , 3,976 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 16, 2023

Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!

Mugchic
Australia
Time spent using app: 10 days
March 16, 2023

Very good supplier app, no problems yet. Only thing to change would be the design of the website and I would give it 5 stars!

UniqFlame
Poland
Time spent using app: 3 months
March 8, 2023

Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.

W2TB
Italy
Time spent using app: About 2 months
February 21, 2023

Chris Ou from customer service, was very helpful, and clear with his answers. I recommend to use whatsapp for customer support is much faster that a ticket.

larakstore
United States
Time spent using app: Almost 2 years
February 9, 2023

A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.

I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.

Shopzarr
United Kingdom
Time spent using app: 4 months
December 27, 2022

Great Service! If there is something with my order, they get a solution asap.
Would be great if i get more Alerts, if my orders dont get out after 3 days

Tierpalast
Germany
Time spent using app: Over 2 years
December 19, 2022

It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions

GoodEnergyTribe
Poland
Time spent using app: About 2 months
November 24, 2022

Products could use more description but customer support staff are very helpful! Thank you to Zoey Zheng for all her help.

My Little Playtime
Australia
Time spent using app: 6 months
September 22, 2022

Phoebus is a very support guy. He helped me alot. Appreciated for his support and nice to talk to him.

Blessed Bazar
United Kingdom
Time spent using app: About 2 months
September 19, 2022

Christina Chen always does a great job assisting me. My only issue is that I would prefer to really have 1 go-to agent as opposed to having to use the chat because I don't always get the answer I need from other agents.

Zarot Star Jewelry
United States
Time spent using app: 7 months