
CJdropshipping
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Service client toujours disponible! Même les heures et jours fermés il y’a toujours au moins une personne pour vous répondre. Les délais d’envoi sont meilleurs qu’ailleurs mais peuvent encore faire mieux. De bonnes fois dans les remboursements. Ils doivent faire le suivi des disponibilités des articles entre leurs stocks ceux des fournisseurs et celui des clients. Il est casi inexistant ce suivi. ceci est le point principal pour lequel je donne un 4/5.
Ada qiu on CJ dropshipping was a good help for me to my website. I recommand to use CJ dropshippinh in complement to shopify.
I enjoyed speaking with Connie Jin and Stine Zhou. Stine is my agent but some times Connie help out which is awesome to get fast response. They were able to solve my concerns quick and easy to talk to. One of the CJ listings say they have black and white available but when I did a test run purchase for my store, someone from CJ message me (myself as my customer) saying they don't have white anymore. I don't feel comfortable to have a supplier message my customers and it creates complication and perhaps lack of customer satisfaction. So I requested my agents to help me double check on inventory on color and style before I officially launch my website.
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I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.
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CJ has been a great help drop shipping products, it is purely better than shipping from AliExpress. It is perfect to start off something, but once you get enough volume I recommend you get yourself a dedicated supplier. Overall CJ has been a great app and my point of contact Gina and Hugo have helped me immensely and getting a lot of my orders for fulfilled!
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Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries
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Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!
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Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!
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Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.
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Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.
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