Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

December 2, 2023

Nice Service and fast reply by Rami Wu

Fit Femme Vibe
Germany
17 days using the app
December 14, 2023

@Maria, great communication and support.

GShop Store
Canada
8 months using the app
November 1, 2023

Their customer service was magnificent. The one who assisted me was Bin Han, he provided all the necessary information i needed :>

Novachrono
Philippines
About 2 months using the app
April 22, 2024

CJ Dropshipping is great! I was formerly using ZenDrop, but then switched because someone recommended CJ. I am very glad I am. The prices are much better, and the personal help I received from Yana was excellent. I had concerns that needed fixing, and they were taken care of efficiently. Order fulfillment is very fast and easy. On top of that there is no monthly fee. Anyone dropshipping needs to use CJ.

Velumias Lashes
Canada
Edited March 23, 2024

Thx Doki and Sita Cui :)

NAJM
Netherlands
About 1 month using the app
September 27, 2023

Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.

Thanks so much to Zoey for being there to guide us through this process!

Torri Bits
United States
3 months using the app
October 22, 2023

I just started my online business and came across Cj drop shipping. I must say that I’m really impressed. I had the pleasure of receiving assistance from YANA. I am very grateful. She has been incredibly attentive and responsive, taking the time to listen and understand the situation and promptly offer assistance. Thank you YANA. So far, big CJ drop shipping.

Abys Hair extensions & more
Italy
About 1 month using the app
November 18, 2023

Angel did a great Customer Service! Very kind!

Gymkube
Germany
5 months using the app
October 24, 2023

I had a great experience with Kribee from CJdropshipping as my customer service agent. She knew a lot about their products and she was super friendly.

Tecnoquip
Germany
4 months using the app
November 16, 2023

Great professional platform. Suki Huang is at your service, with any problems that you may encounter.

MARKKLO
France
8 days using the app