Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 14, 2023

Cj Dropshippings customer service is very fast and responsive, it solved so much doubts really welcoming for newer dropshippers. the service person i got was christina very fast calm and answered all my questions perfectly

HavenDecor
Maldives
2 months using the app
October 1, 2023

Fast reliable distribution! Was given my agent Nancy when I first signed up and shes been quick to respond with the perfect answer to my question ever since. Definatly reccomend over other 3PLs

EasyLivings
United Kingdom
11 months using the app
September 30, 2023

Fionnula Wong help me, I need my shipping discount agreed with my agent to be realized, so Fionnula was online and supported me in the meantime. At the moment, I am waiting for my agreed shipping discount, and I know the commitment of support for each user. It's hard work, and if everything comes to fruition with my shipping agreement and product discount, I will recommend CJ even more.

Mavita
Brazil
10 months using the app
November 28, 2023

great service and support by Luria Xie

BUDbagCo
Malaysia
3 months using the app
December 14, 2023

Miya Huang helped me the query and figured out the requirements in ver little time.

Casyfie
New Zealand
1 day using the app
October 10, 2023

By far the best Supplier, Their customer support team is really good, and they're always there to help, Most of the time Ashely Wu helps me out with little problems, They're really helpful, By far I'm having a great experience with CJ.

My Store
Canada
3 months using the app
October 15, 2023

I love this apps so much because of my agent @alina it is totally accurate according to my mind set because there is a good penthouse and good explaining methods in chat room the main thing is the partners and agents which are given to us they are very helpful and friendly there answer everything and when you don't success so it is only your mistake but the full support is available from CJ and there agents

Melva Mart
Pakistan
2 months using the app
October 25, 2023

such a perfect and fast service, so friendly and helpful (Violet, thanks a lot for your help)

Lavor
Germany
4 months using the app
October 26, 2023

The customer service is great and very forward coming. My service agent Luna has already helped me a lot.

Dentidrip
Austria
2 months using the app
October 3, 2023

Connie is a great agent ' she is very very attentive to details and knows her job very well '' she resolved my problem very quickly.. i cant say enough good things about her .. give her a raise or a promotion

isobougie
United States
9 months using the app