Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 1, 2023

I really enjoyed working with Elsa Tong. The customer service was very awesome. Really nice person. Helped me to source, provided me with all the information I needed, and showed me how to navigate my way around. Patient with me because I'm new. Overall best experience.

IntellGadget
United States
7 months using the app
October 14, 2023

I've had the pleasure of working with my assigned agent Lea Zhang over the past few days and have found their sales advise and tips to be extremly valuble. Lea Zhang has a wealth of knowledge and has been helping me brainstorm ideas and providing website links for further research on how to bring good traffic to my webstore. Thanks Lea Zhang!

Fit and Living by Faith
United States
2 months using the app
Edited December 10, 2023

Best agents you'll find. (Joean Gu)

NightGlowPals
Australia
About 1 month using the app
July 7, 2023

Overall very satisfied with all the services provided and great customer service from my current agent Talisa Chou. The platform gets constant updates to improve and sometimes it can be disturbing but customer service is here to help and we always find a solution to fix the issue we face.

Tibisig
France
Almost 3 years using the app
October 29, 2023

My experience with Eugenia Deng from CJDropshipping was excellent. Eugenia's professionalism and in-depth product knowledge, combined with her friendly demeanor, made for a superb customer service encounter. She went the extra mile to address all my queries, ensuring a highly enjoyable experience. I wholeheartedly recommend her for outstanding customer service.

Dress Divine Jewels
Canada
22 days using the app
October 25, 2023

Great agents on the app, I got tremendous easy straight foward help from a Aurora Huang. Lovely service, kind soul!

LUXURY VIVAR
United Kingdom
3 months using the app
October 12, 2023

Customer care agent Rebecca made my day today with straight-forward and helpful tips Now I know the best logistics company to use and how connect my store with Facebook on CJDropshipping. I love CJDropshipping for their flexible business nature.

Peer Store
Nigeria
About 2 months using the app
October 5, 2023

Customer support and message response time is great. People behind the chat are great. I was having the problem in inquiring shipping and photos of product but BIANCA helped me so so much that I am in Ease now and Can easily decide what to do and she was so kind and generous to me and told me everything in minutes . Thank You CJ for such a great support and Thanks Bianca too

Zephlux
United States
About 1 month using the app
October 31, 2023

A fairly practical app with reasonably priced shipping and excellent support. You have some good guys and girls who help you out, like Ruth.

WikiWiki Pet
Albania
26 days using the app
December 10, 2023

Its great so far

SHEIMZII COLLECTION
Hong Kong SAR
About 1 month using the app