Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

July 11, 2023

Was actually surprised how quickly I was contacted by an agent, Carman, who informed me he'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Carman.

elinxacoustic
United States
8 months using the app
October 6, 2023

My agent was Linda. She was very helpful in creating a ticket to help me check inventory for products listed on my website. I give her 5 stars! She was very patient and paid attention to detail.

Kawarlux
United States
7 months using the app
September 18, 2023

I am new to this and I had a lot of questions and needed help, I had also a problem with one of my products. Carman Wei did help me perfectly and anytime. I am glad she is my agent and I look forward for the next time we work together. Thank you again Carman! you are great!

Mind Zen
Switzerland
5 months using the app
July 13, 2023

The app seems quite intuitive, though I haven't used it a whole lot, it appears to be useful. Their support agents (Lea is one that stands out) are good people and I've had several discussions with them, proving to me that they are genuine, kind folks. I can't totally vouch for the app as I haven't had a ton of experience with it, but the people behind it are good people and they're willing to work through things with you, which is kind of rare these days. So, you can look forward to that.

TechFresh
Canada
11 months using the app
October 20, 2023

I would like to thank Niky for the great communication. She is the only agent I have met after a year of work who cares about me, listens to me and answers my questions. Thank you very much !

CatCharm
Germany
3 months using the app
October 7, 2023

Cj customer service is awesome. I had an issues of late shipping with many products and also with the returns. I contact with CJ customer service on whatsapp and Ms. Leah did a tremendous job for me and resolve all my issues on time.
Thank You Leah and CJ

Super Amazing Store
United States
4 months using the app
September 25, 2023

I am absolutely thrilled with CJdropshipping and the exceptional support provided by our personal agent, Ceci. Their extensive product catalog, competitive pricing, and product quality have consistently impressed us. Ceci has been a lifesaver, addressing any issues or questions promptly and going above and beyond to ensure that our business is always at its highest level. Ceci proactively handles requests and solves any issues we come across. I wholeheartedly recommend anyone seeking a reliable dropshipping partner with outstanding personal support. Thank you for your exceptional service!

Viking Trinkets
Australia
11 months using the app
November 1, 2023

I would like to extend my sincere thanks to Fionnula Wong from the CJ team. And to the entire CJ team, everyone is very helpful to me. The CJ team is truly supportive.

Vireobags
United Kingdom
5 months using the app
September 14, 2023

I was having a warm time connecting my customized packaging to my order reaching out to customer service for week then I get the right one thank you so much "Bonnie Gu" for helping me to find these packaging an connect them to my future orders.

Balkenior.com
Netherlands
9 months using the app
October 7, 2023

I do all my business over the app. Its super easy to use and understand and the support is great. My account manager Rena has helped me alot and always recommends great products to me

SleepPerfect.Store
Germany
3 months using the app