Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

July 13, 2023

The app seems quite intuitive, though I haven't used it a whole lot, it appears to be useful. Their support agents (Lea is one that stands out) are good people and I've had several discussions with them, proving to me that they are genuine, kind folks. I can't totally vouch for the app as I haven't had a ton of experience with it, but the people behind it are good people and they're willing to work through things with you, which is kind of rare these days. So, you can look forward to that.

TechFresh
Canada
11 months using the app
October 20, 2023

I would like to thank Niky for the great communication. She is the only agent I have met after a year of work who cares about me, listens to me and answers my questions. Thank you very much !

CatCharm
Germany
3 months using the app
October 7, 2023

Cj customer service is awesome. I had an issues of late shipping with many products and also with the returns. I contact with CJ customer service on whatsapp and Ms. Leah did a tremendous job for me and resolve all my issues on time.
Thank You Leah and CJ

Super Amazing Store
United States
4 months using the app
November 1, 2023

I would like to extend my sincere thanks to Fionnula Wong from the CJ team. And to the entire CJ team, everyone is very helpful to me. The CJ team is truly supportive.

Vireobags
United Kingdom
5 months using the app
September 18, 2023

Vita has been my agent for quite some time and is hands down the most amazing agent I have ever had. Vita is extremely helpful and will ensure you are satisfied with her services. I could not ask for a better agent. She is amazing at sourcing products and ensuring you get the best deal.

Petzyco
United States
4 months using the app
September 14, 2023

I was having a warm time connecting my customized packaging to my order reaching out to customer service for week then I get the right one thank you so much "Bonnie Gu" for helping me to find these packaging an connect them to my future orders.

Balkenior.com
Netherlands
9 months using the app
October 7, 2023

I do all my business over the app. Its super easy to use and understand and the support is great. My account manager Rena has helped me alot and always recommends great products to me

SleepPerfect.Store
Germany
3 months using the app
October 20, 2023

I had help from Luria Xia and was amazing, explained me everything detailed. Keep the good work.

Qessly
Latvia
3 months using the app
December 21, 2023

Janet is a great advisor!

HomePlay
Norway
5 months using the app
November 3, 2023

I have been working with Carrol Lu of CJ and i am very happy with her quick respond and service. She found all the items i ve been looking for .

Agrees.co by Axi 360
United States
14 days using the app