Reviews (9,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

October 16, 2024

it is my first time with customer service and i appreciate the help that is i found from Dolly .

ZASH store
United States
About 1 month using the app
November 9, 2024

No subscription fee, and a good selection. Takes about 10-12 days for orders to arrive. Jolie at customer service helped. Customer service is very good which is a big bonus.

My Store
United Kingdom
About 2 months using the app
Edited November 18, 2024

I just began using CJDropshipping and with that came many questions. Thank you very much Grant, Pauling, Leah Cheng, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

My Store
United States
2 months using the app
November 14, 2024

I am really happy with the customer service here with CJdropshipping. Especially with Bonnie, she was very helpful when I thought I had a problem. She solved it for me very easy and very fast. Thank you Bonnie :-)

Trend Webshop
Norway
6 days using the app
October 21, 2024

Gildan really did his job very well, He didn't get bored teaching beginners like me for hours!. you really helped me today. Thank you so Much. Stay healthy and Happy Gildan!

viadella
Malaysia
About 1 month using the app
November 4, 2024

"Aron Lee" who works in customer service is always prompt to help me. Cj is very useful for me to use comfortably.

Mu Art | Jewelry and Accessories
United Kingdom
About 2 months using the app
August 17, 2024

Amazing customer service from Mrs Kribee! She was able to solve this huge problem that hindered me from moving forward in my business! Super awesome support staff! I can’t thank you enough xoxo

My Store
United States
3 months using the app
August 10, 2024

I had an amazing experience working with Gildan on CJ Dropshipping while processing my order. His prompt and kind assistance made the entire process smooth and stress-free. Gildan went above and beyond to ensure that my concerns were addressed, and I’m truly impressed with his professionalism and dedication. Thank you, Gildan, for your exceptional service! I look forward to working with you again in the future.

JS Radiant Fashion
United Kingdom
5 months using the app
September 18, 2024

I cannot say enough good things about my experience with April Wang at CJdropshipping! From the moment we started working together, April has been nothing short of exceptional. Her professionalism, dedication, and warm attitude have made every step of the process smooth and enjoyable. She consistently goes above and beyond, ensuring that all my needs are met with prompt responses and creative solutions. It's rare to find someone so committed to delivering top-tier service, and April does this with a smile and genuine care every single time. If you’re looking for the best agent to work with, I highly recommend April Wang. She’s made my experience with CJdropshipping a joy, and I’m grateful for her amazing support!

APRIL WANG IS THE BEST!

The Dad Depot
United States
6 days using the app
November 19, 2024

I am personally very happy Tab Zhao, he has made my experience much easier to use CJ Tab replies very fast and always with a great response. Thank you Tab.

Easy Life Pet Supplies
United Kingdom
17 days using the app