Reviews (9,356)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

October 11, 2024

I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!

Trends Zone
Jordan
About 1 month using the app
October 6, 2024

Amazing site that makes dropshipping easy. There's a wide range of products with the additional option to source a product that isn't immediately available on their site. I was appointed July Chan as my agent who provides exceptional customer support, communication, and guidance through any questions I may have.

TempoBox
United States
About 2 months using the app
October 18, 2024

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

Car Essentials
Germany
About 1 month using the app
September 15, 2024

I appreciate Cheria for efficiently providing the essential information required. Thank you for your exemplary service.

Mitero
Czechia
3 months using the app
September 3, 2024

5 stars service

Bylynes™
Portugal
6 months using the app
September 29, 2024

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way.

I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ!

Also a big thanks to Jolee, my account manager!

Divaparisienne
United Kingdom
About 2 months using the app
September 2, 2024

Très efficace, Suki, l'agent que j'ai eu était très disponible et a donné une solution à mon problème très rapidement. Je vous recommande cette application, et aussi, l'agent Suki.

Pour mon bien-être
Belgium
7 months using the app
October 9, 2024

CJdropshipping are more organized than most suppliers. I get great customer support, Ken does an amazing job assisting me on here.

CoziEssentia
United States
About 1 month using the app
September 12, 2024

Very nice service!

Fast reaction and honest advise/help.

MiCadeau
Netherlands
October 3, 2024

Ken Did a very fine job in helping me out

Icandoit1
United States
About 2 months using the app