Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited June 25, 2021

My Agent Caro (chcheng) helped me with placing orders and sourcing products. She always responds very quickly and helps me. She gave a very professional experience. I highly recommend CJ.

The New Trend Store
Switzerland
9 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 4, 2023

good job murphy thank you fot job exception rgrrezererre

magpower-charge magnétique
France
9 months using the app
November 28, 2022

it is really good. especially the customer care. Michelle Luo helped me a lot and makes me save time.

Allmia
United Kingdom
9 months using the app
October 15, 2021

I contacted the helpdesk at CJDropshipping app. Jacob Zhao was very reponsive and patient and helped me get all my queries answered. Hoping to partner with CJDropshipping for my niche.

Funwithpet
United Kingdom
9 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

January 6, 2021

Really good application, your agent (Lori) is always there for you. highly recommand!!! good shipping time also

Money Heist
Morocco
9 months using the app
CJDropshipping replied January 6, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 15, 2021

Great Customer service overall, high reliability, professionalism and quick responses. Highly recommended and a pleasure to work with!

Öko-Wassertechnologie
Netherlands
9 months using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 29, 2022

Been using this app for a while, I needed an update on a order and Ada gave me up to date information that I needed

The G.C.C. Inc.
United States
9 months using the app
CJDropshipping replied March 29, 2022

Thank you for your feedback! Your approval is our motivation.

Edited September 28, 2020

It is so nice to work with an agent (William Wei). Quick response and helpfull tips! It's an absolute plus. Very easy sourcing using the chrome extention.

trendZpot
Netherlands
9 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2022

Great service and huge range of products thanks. really recommend. They're prompt and offer a sourcing option as well

Sigma Scribe
Australia
9 months using the app
April 25, 2021

Very easy to use. This platform is an asset for those who want to start dropshiping. I highly recommend it

Plyxio™
United Kingdom
9 months using the app
CJDropshipping replied April 25, 2021

Thank you for your feedback! Your approval is our motivation.