Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

January 2, 2024

I had some questions about my orders recently and got helped by Cristina, she was very nice and clear in her aswers! She really explained all with details and I am happy of the service received

SnuggleKings
Italy
4 months using the app
February 23, 2024

Camilia Zhu
she is the best person in cj , i have dealt with , she solve all problem to me , i want to thank her .

HENDOLY
United Kingdom
3 months using the app
February 19, 2024

Customer support is excellent. Got a personal support agent on signup for free, one who is available for live chat.

The entire service is also free, unheard of.

Stylish Quarters
Ghana
15 days using the app
April 2, 2024

Agent Bin Han helps me fast and reliable !
Thank you

CLEVELY KIDS
Germany
3 months using the app
April 2, 2024

Super convenient service! Shoutout to my dedicated account manager Yanky for always being there for me!

Pet And Home
United States
9 days using the app
March 21, 2024

Leah did a good job and helped me quickly in a very friendly and professional way. Good job!

minayas
Germany
7 days using the app
December 27, 2023

This app offers a wide variety of good products and a very smooth integration with Shopify. Everything is synced in real time. Whenever I had some questions, my consultant, Bring, was always very helpful and fast in answering. I enjoy working with this team and I give them a solid 5/5 stars. Thanks you guys!

Yes&Now
United States
3 months using the app
February 22, 2024

Alexis Wong is ace :) always trying to get me the best prices. Very friendly and quick to respond.

AnnaHarmony
United Kingdom
3 months using the app
March 14, 2024

Absolutely perfect customer service, 10/10 would recommend.

Much love to Bonnie Gu, who has made it possible to be successful here. She explained everything about shipping and duties within just 2 mins of asking her !

Cikulcho
Bulgaria
2 days using the app
January 31, 2024

Solved my problem in minutes, good customer support thanks to Leah,
Really appreciate your help
Thanks

DenbyShop
United Kingdom
About 1 month using the app