Reviews (8,914)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

May 3, 2023

The service was excellent.Fionnula Wong is the best assistent!Thank you for all your help and support!

SmokerSafe
Romania
About 2 months using the app
November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
About 2 months using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 13, 2023

Dear Gina Ge,

I would like to thank you for your excellent support in processing my orders. Your prompt and efficient response has been a tremendous help, and I am grateful for your assistance.

Your knowledge and expertise in handling orders has made the process much smoother and more manageable for me. I appreciate your willingness to go the extra mile to ensure that everything is taken care of correctly and on time.

Thank you again for your outstanding support, and I look forward to continuing to work with you in the future.

Julidostore
Vietnam
About 2 months using the app
April 19, 2023

Always a pleasure to work with CJ. My agent "Bonnie" responds within minutes no matter what the problem is. Here's to a successful future.

Gamechanger
Switzerland
About 2 months using the app
April 7, 2023

Sveta was very helpful in helping me resolve my issues and the customer service overall is quite fast.

FUXI-CO
United Kingdom
About 2 months using the app
December 16, 2022

Thank you so much Erica Zhang for the amazing support.

It's really nice to be able to count on such a good support team. 100% recommend CJ!

Leo
Canada
About 2 months using the app
June 6, 2021

Amazing service, they have the lowest prices and the fastest shipping. A big thanks to my agent Grace!

CurvyEdge
Italy
About 2 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

February 28, 2023

Sehr sehr guter Support von fionnula!

Generell eine sehr gute App.

Etwas schwierig am Anfang aber wenn man mal drin ist ganz einfach.

ALLERLEVEL
Germany
About 2 months using the app
December 12, 2021

Great service! Especially the agents are supportive 24/7. This time, agent Cristina was patient and help me to do all the transactions while I was upset. Thank you, guys!

Takara - Treasure from Japan
Japan
About 2 months using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

March 10, 2023

Great app for my store. Is perfect and the supporto of my agent Jhon Is Amazing. My agent Is Always online for me for everything.

ExoraLift
Italy
About 2 months using the app