Reviews (8,935)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

November 3, 2023

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

MagicBlender
Switzerland
About 2 months using the app
June 8, 2023

I haven't started yet, just about to start and launch and still in the planning phase. Diana and Connie are helpful with my clarifications. Getting the no-filter answers and just straight facts help in brainstorming.

Will update after store and campaign launch regarding fulfillment.
Thanks!

The Unperturbed
Philippines
About 2 months using the app
May 6, 2023

Agent Zoey did a great job helping us out. Fast reply and overall professional communication. Looking forward to working with CJ.

Ezcase
Germany
About 2 months using the app
April 25, 2023

Good customer support! Fionnula is very helpful and nice to talk to, helped me solve the problem very fast. Recommended!

JuiceFusion
Switzerland
About 2 months using the app
December 20, 2023

i`m a beginner with so many questions about CJ and Jolie is helping me alot.
I look forward to continuing to work with Jolie

NaluPets
Germany
About 1 month using the app
July 28, 2023

Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.

Cerubi
Finland
About 2 months using the app
October 23, 2023

Have been working together with Bin Han from CJDropshipping and I have to say... She has been an incredible help for me with my questions. Always found an answer, got in contact with suppliers for me and gave me extra useful/important info to keep in mind. Very happy haha

Heluxios
Netherlands
About 2 months using the app
December 1, 2023

Many thanks to Irena for her support. Great service

Bebebu Baby Store
Italy
About 1 month using the app
January 15, 2023

nice DS App, has nice prices , also i had a major issue and tech support helped through it , highly recommended

classsyshop
Saudi Arabia
About 2 months using the app
November 19, 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italy
About 1 month using the app