Reviews (8,935)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

January 13, 2024

Really great app, I use it for a lot of my products. Kraytom Zhu from their support team have been very helpful.

Dropall
United States
25 days using the app
June 16, 2022

great app,staffs are friendly and kind,they support me very fast,i will recommend to others,wish more people know this app

Pandara Store
Vietnam
About 2 months using the app
December 13, 2023

Leah Cheng helped me out quick and easy! I solved the problem I have been working on for days. Very sweet person!

Zarena
Netherlands
About 1 month using the app
November 24, 2020

Is been awhile with cjdropshipping, the customer service never missed my message and every single question I've throw to them. My servicing agent Maddox Peng is awesome, patiently answer all my questions in details and very friendly too. Keep up the good job, look forward to have a greater and deeper business relationships with CJ dropshipping.

AnewDaily
Malaysia
About 2 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 9, 2023

I love Cj dropping my agent Danica has made it very easy to help my find good and profitable products for my new store she has been very useful and helpful and always available when I need her or have questions

My Store
United States
About 2 months using the app
June 6, 2023

Great Dropshipping App with very good customer support.
Yuliya chan The Great assisting and have good manner answer To Guide me Well
Thank you ⭐️⭐️⭐️⭐️⭐️

My Store
Germany
About 2 months using the app
May 16, 2023

Les prix ne sont pas les plus bas que vous trouverez, mais si vous faites du dropshipping au moins vous aurez la tranquilité de savoir que tout est pris en compte de ce côté-là.
Je n'ai pas encore eu de problème (c'est là où on évalue vraiment la qualité d'un service client), mais pour le moment leurs agents sont très serviable, aide même au-delà des attentes (merci Alicia :)), et semblent disponibles 24/7 (je ne me suis encore jamais retrouvé à un moment où il n'y avait personne au bout de la ligne).
En somme, parfait pour tester un produit ou un service !

Lyla Myrabelle
France
About 2 months using the app
May 7, 2023

I spoke with Alan Yang today, he was super helpful and prompt in dealing with a shipping concern I had with a delayed order. I was grateful for his assistance and willingness to help research and resolve my issue.

MAKE' M BLUSH
United States
About 2 months using the app
September 10, 2023

"I started my online store 2 months ago, and with this app, it has become super easy to add products to my store. What I really like about CJ is their customer support over WhatsApp, which is always active 24/7. As soon as I created my account, a dedicated manager named Chandy was assigned to me. She excels in what she does and goes above and beyond to help. Product sourcing is fast and easy.
So far so good.

Gxyzee
United States
About 2 months using the app
January 19, 2023

Thanks for this great app and thank you to the very helpful support and agent specifically thanks to Phoebe

PCBay
Zambia
About 2 months using the app