Reviews (9,265)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 12, 2023

My agent Zack Lin, went above and beyond to find the information we required on a purchase that is made. He is very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

Yemfro
Pakistan
About 2 months using the app
October 12, 2023

All stars for Linda!
She helped me with every question!

LarocoMan
Romania
About 2 months using the app
October 12, 2023

Arlene had excellent customer service skills! She was efficient and knowledgeable with my concern and helped a great deal! Thank you!

PINK ROSE BLOSSOM
United States
10 months using the app
October 12, 2023

Very good customer service. Very fast, very straightforward. Excellent supplier for beginners.

Derera
Germany
7 months using the app
October 12, 2023

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

GoodYouCo
United Kingdom
3 months using the app
October 12, 2023

With CJ, I have much less headaches about the logistic. There's no minimum order quantity for private inventory. I've been working with my agent Vita for a long time and I'm satisfied.

Magic Mammoth
United States
10 months using the app
October 12, 2023

Customer care agent Rebecca made my day today with straight-forward and helpful tips Now I know the best logistics company to use and how connect my store with Facebook on CJDropshipping. I love CJDropshipping for their flexible business nature.

Peer Store
Nigeria
About 2 months using the app
October 11, 2023

Kris is super helpful and great prices too!

Ryorb
Australia
About 2 months using the app
October 11, 2023

My agent Aoki is hands down the best thing about CJ. Stellar service, absolutely quick response and even quicker solutions. So happy with CJ, not a single problem so far. Give AOKI a raise!

Svmmerbby
United Kingdom
About 1 year using the app
October 11, 2023

I just started using CJdropshipping and my agent is Perfect so far ! Tab Zhao

ELCWRLD
Sweden
9 months using the app