Reviews (9,751)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

September 14, 2023

My agent, Niky, is a very good person who helped me solve many problems and was very patient. All my problems were solved.

goodgift
Switzerland
10 months using the app
September 14, 2023

Lea is not just a customer support member; she is a guardian angel of customer service, a luminary in a role so pivotal yet often overlooked. She breathes life into the ethos of the company, presenting a human face that is kind, competent, and incredibly reassuring.

Price Down
United States
13 days using the app
September 14, 2023

Vita Liu is paying one of the best custmor care services

Zilze Move
United States
6 days using the app
Edited September 21, 2023

Bianca at CJ Dropshipping has been a tremendous help. Her expertise and support have made my experience exceptionally smooth. Highly recommended!❤️❤️

Daintesque
Sweden
9 days using the app
September 13, 2023

Really satisfied with the service offered, the website is great and easy to use; you can easily find your way around and get the hang of it quickly. Moreover, Arlene, one of their agents, is highly qualified and responsive, even at night. She's very pleasant and tries to solve all issues. Great service!

CarefullyUs
France
About 1 month using the app
September 13, 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norway
3 days using the app
September 12, 2023

I have had the pleasure of working with Fanny as my CJ dropshipping agent for the past few months, and I cannot recommend her highly enough. Fanny is incredibly responsive and always gets back to me right away when I have any questions or needs. She is also extremely knowledgeable about the dropshipping process and has provided me with invaluable advice and tips to optimize my business.

What I appreciate most about Fanny is how friendly, patient, and accommodating she is. I am new to dropshipping and she has walked me through every step of the way, explaining things clearly and ensuring I understand. Her upbeat and positive attitude makes our interactions enjoyable.

Fanny goes above and beyond to ensure my drop shipping orders are fulfilled quickly and accurately. A couple of shipments from suppliers were delayed, but Fanny kept me constantly updated on the status. She even followed up with the suppliers to try and expedite the process.

I am so grateful to have found such a dedicated, caring dropshipping agent like Fanny. She has made the entire dropshipping process smooth and stress-free for me. I would recommend Fanny without hesitation to anyone looking for an exceptional dropshipping agent. Her commitment to providing 5-star service is truly impressive and sets her apart. Overall, it has been an absolute pleasure working with Fanny and CJ Dropshipping!

XevaLight
United States
3 months using the app
September 12, 2023

Hi , I' m new in Dropshipping & newly started to getting products to my shop from CJ Dropshipping .... Customer care Service is really good ... specially thank to - Whalen Zhu, he always ready to solving my products related questions ...Thank you !

Shubharambh Mart
United States
16 days using the app
September 12, 2023

Erica is very helpful with answering all my questions in a timely manner!

Rollie Neck™
United States
1 minute using the app
September 12, 2023

It's an awesome app, it fulfills my all requirements. I faced an issue, and I contacted the support center, "Fionnula" replied to me quickly and solved my issue with detailed information.

Glamgem Jewelry
United States
8 days using the app