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I have been using Xconnector app on two stores for two years. Shortly I managed to set it up in cooperation with support who was helpful and responsive. All went smoothly until I encountered issues which appeared after OSx update which has been preventing me from using the app on my Mac. After passing the issue to Xconnector, all of a sudden customer service stopped responding and actually has never got back to me (to date it is 1.5 months) with any feedback even after sending a few reminders.
Excelent !!! O aplicatie foarte folositoare pentru orice magazin online!
Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!
The best app on shopify for label creations. easy to use, multiple useful features, extremely good support and they listen to customers.
Would recommend to anybody looking to create shipping labels in shopify.
Suport fantastic!! Am primit ajutor si in cazuri specifice domeniului de activitate! Recomand cu incredere! Integrarile functioneaza fara probleme.
The worst support ever. Even if my credentials are valid and copied and pasted from the email they don't work. Also, the exact same data worked on the billing service website, but not inside xConnector. After I openend the support chat and telling to the "tech guy" that I have an error, he/she replied to me after 1 hour, telling me that the credentials are not valid...
Thank you for your review. Please contact our support again after you fix the access credentials for your invoicing solution.
The app is great and has 5-star Customer Service. Cristina was fabulous! Thank you!
EN: Awesome app! - Easy to use - Fast and great support - Friendly Interface
RO: Aplicatia este minunata! - Usor de folosit - Suport rapid si avantajos - Interfata prietenoasa
We are using the app on 2 shopify stores and workes perfect. Lots of settings and option.
We even had a special situation, we were having orders with both physical and digital goods and the app knows for which ones to adjust the inventory in SmartBill and for which ones to bill as services.
The app is very well built and the support is very responsive and helpful. I'm glad it exists.
Downloaded the app. Tried to link it to our GLS Ireland account. was requested by xConnector to "Please call the GLS support and activate your API access before starting to generate shipping labels". I did this only to get the reply that the app is NOT compatable with GLS Ireland....
Our application has support for GLS Ireland, and you have a configuration issue. Let's get in contact, and we can help!
Excelent app, excelent support.
They answered me all the questions and guided me to all the necessary steps.
Great work!