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Hi,
we really appreciated the quick help we got. Even though it was 100 of emails back and forth the help never ended. A tiny bit slow with the answers but when we got answers the help was really good!
I really like how this app is able to detect country of IP address and change the currency automatically, and how I am able to manually enter the different currency rates. As mentioned in the other review, it would be nice if there was a message explaining why it changed back to USD at checkout. Great app and great support team!
Great tool and super helpful support staff! Thanks guys :)
Great App,it helped with my custom rate.just the way i want it.
i recommend.
It's a bad app. My conversion rates were dropping I used hotjar to investigate the app did not change the currency according to the country that my visitors came.
It cost me MONEY.
Hello,
Thank you for your feedback.
We are sorry the app didn't work for you. We have a dedicated support team that is always ready to provide any kind of technical assistance. So if you ever decide to try any of our apps out please do not hesitate to contact us.
Have a great day!
this app has a major flaw. when getting to checkout page , the currency switches back to $USD (which is normal and a limitation of shopify).
It needs a simple message to tell the buyer what is happening, otherwise they are confused and leave the checkout.
Other auto currency converter apps add this message in the final checkout page, no problem. This app does not. I contacted the support about this major but easy to fix issue. they had the attitude that they dont care and cant edit any text on the checkout page (which is rubbish as other apps (some even cheaper) are easily able to do this).
very bad app!
it doesnt work at all!!
Well, This app is cheap and free for 90 days trial. But there are still some bugs there. I couldn't remove and add the ccy. And this converter doesn't comply with other apps as well. So some products coverted and some products doesn't.