Webrex ‑ Currency Converter
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Very responsive and good support
刚开始没安装对，工作人员帮助我一步一步指导，很不错。而且操作很简单，其他需要付费的类似的应用，还只能设置三种货币，这个却可以使用很多种货币。还可以根据客户所在位置，智能的识别，不得不赞美。推荐
Hello, Antosports,
We are grateful that you took the time out to leave us a 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
it is a very helpful app and most important is they have very responsible customer service and try their best to assist you, so do not be affraid if you feeel it is complicated, you will get the best help from them.
Hello Homerunpet,
We are grateful that you took the time out to leave us a 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
I have sent 2 support messages over the past few weeks about them displaying the incorrect country flag for Cyprus on the currency converter and have received no response nor changing of the flag.
UPDATE TO RESPONSE:
12th of October 2025- I first emailed about the issue.
After several week of no contact and no change to the flag, I sent another email.
I have never received an email on my end from your team during this time (I frequently check my spam emails).
10th January 2026 - I left a review as I still had received no contact from your team, and the flag remained incorrect still, a whole 3 months after I initially made contact. This is not prompt issue resolution like you claim.
9th of February 2026 - Now you reply to my review, stating that the flag has been changed for 1 month now. So essentially, you changed it straight after I left my review about this issue, not in the 3 months prior to that since it was initially brought to your attention.
Hello, Admin of Intrepid Safety.
Here is the response screenshot
First email we did on 12-January:
https://prnt.sc/PAKZ6gimbf61
Second follow-up we did on 16 January:
https://prnt.sc/tDbei8_GvBuZ
21 December email where her email was delivered to us in our Spam folder:
https://prnt.sc/ziWviDwkg0Qu
We resolved the query and sent 3 emails to the customer, but the Merchant's statement is still incorrect.
She shared the completely wrong statement that we didn't provide any support, which is incorrect; we provided the support on time.
Our support team has been actively trying to assist you via email and has sent multiple follow-ups to hello@intrepidsafety.com.au over the past two months with regular updates. However, we did not receive any response from your end during this time.
Regarding the concern mentioned in your review about the incorrect country flag for Cyprus: we thoroughly reviewed the documentation and technical implementation, and this issue has already been resolved. The flag has been updated and is now working correctly across stores and it's been working from the past month.
We’re always happy to help and resolve issues promptly, and we encourage you to reach out to us anytime so we can assist you directly and efficiently.
Fantastic service. The app is very easy to use, I just needed some assistance to fix the dropdown in my desired location of my theme and I was able to schedule a call right away. Arpan was super friendly and helpful and got my issue resolved in no time. I tried several convertors before and this is the best by far.
I really like this app a lot, its has extensive price rounding from 10, 20, 30, right up to 100. There are lots of features where you can control the look and feel of the symbol or currency and its just very intuitive. I faced a couple of tech issue on first installation, but the support lady Drashti was incredibly helpful, she instantly google called me so we could screen share and go through the issue, and then she worked non stop to get it fixed, and kept me updated through. Thank you very much for this support! I highly recommend this app for stores who arent supported with shopify payments and multi-currencies.
We are you this app since 2023, and it does a great help, we have never faced any issue till date, and foreign client also praise that showing price is their country code is very useful while ordering.
Thank you Team for the thoughtful idea of this app
Arpan helped me with the currency converter
Great app! Faced a small issue and the support team was a great help and fast!
Great support from the team of Webrex. Much appreciated! Most advanced currency app i know.
