리뷰 (524)

전체 평점
4.6
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2023년 11월 29일

I am not using your app for months and you are still charging. Urgent response needed , terminate my subscription and refund for the not served.

Dr. Pen Store
영국
앱 사용 기간 11개월
2019년 8월 8일

I normally don't waste my time writing reviews but I am VERY disappointed as i set up a new store only to find that the currency rounding feature is now on the paid theme only! How can a new store be expected to pay for a currency converter.

Be ashamed of yourselves.

The auto-currency switching has also been moved to paid.

Beaulevard
오스트레일리아
앱 사용 기간 1년 초과
답글 Autoketing개 2019년 8월 11일

Sorry for the inconvenience. We have changed the pricing policy.
Please sympathize for us.
Best regards

2019년 5월 12일

Terrible service, the team are not responsible for what they do. The technical staff changed my theme and there are some mistakes. I ask them to correct the mistakes, but nobody reply.

Autoolsea
중국
앱 사용 기간 대략 1년
답글 Autoketing개 2019년 5월 12일

Dear Autoolsea,

Sorry to hear that, I think we have confusion, I saw you ask our some questions and we responded immediately, could you please check your email spam or check this capture please https://www.dropbox.com/s/yfqgut7hwnp7mkq/Screen%20Shot%202019-05-13%20at%2010.43.20.png?dl=0

If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Best regards!

2019년 7월 15일

Doesn't work - inflates prices for few countries by 100% - vague reply from customer support. Would not recommend as this scares buyers away.

TheIndianSuperstore
인도
앱 사용 기간 5개월
답글 Autoketing개 2019년 7월 15일

Dear TheIndianSuperstore,

Sorry to hear that, our support team is contacting you to clarify the problem. If you have any problem please let us know via email support@autoketing.com

Best regards!
Autoketing team

2019년 1월 16일에 편집됨

I SUGGEST YOU SHOULD JUST USE IT FREE AND NEVER ATTEMPT TO PAY THEM TO REQUEST FOR IT'S POSITION BECAUSE IT WILL END UP TERRIBLE. BEFORE PAYING THEY HAVE A GOOD CUSTOMER SERVICE BUT AFTER PAYING THE DIDN'T GOT THE JOB DONE CORRECTLY, AFTER MY POLITE FEEDBACK ABOUT THE VERY UNPROFESSIONAL ICON POSITION ON MY WEBSITE I GOT NO ANSWERS ANYMORE. SHAME TO THIS GUYS LETTING US FEEL THAT AFTER GETTING THE MONEY THEY WILL JUST LEAVE YOU HANGING WITHOUT ANY EXPLANATIONS. CRAP CUSTOMER SERVICE!

Hunt Wonders
필리핀
앱 사용 기간 4개월
2019년 8월 11일

i try setting up the app in my store.
what i`m seen is setting is not successful.
please i need your help thank you.

zziser
나이지리아
앱 사용 기간 4개월
답글 Autoketing개 2019년 8월 11일

Thanks for your feedback. Because you closed shop one time, you need to uninstall and reinstall our app so the app works well.
Kind regards

2019년 8월 23일

This app sucks, it have very cheap interface and everything needs to be payed for even the useless stuff

Raw-Force
스웨덴
앱 사용 기간 대략 1개월
답글 Autoketing개 2019년 8월 24일

Dear Raw-Force,

Sorry to hear that, if you need any support please let us know via email support@auotketing.com or live chat in dashboard.

Thank you

2018년 11월 27일에 편집됨

It does not convert the currency at checkout. No one responds to my repeated requests for support. Sorry

METAPHORE DIN LEMN
루마니아
앱 사용 기간 29일
2019년 4월 19일

very slow, We paid for them to position the Currency switcher they didn't change anything, I contacted them a few days ago we didn't get any response. Not recommended.

Zone Gears
모로코
앱 사용 기간 22일
답글 Autoketing개 2019년 4월 19일

Dear Zone Gears,

We very sorry to hear that,
I contacted support team to check your issue, please don't worry. If you have any other problem please let us know via email: win@autoketing.com

Thank a lot!

2019년 6월 1일

This app doesnt work at all, not only didnt work but it also screwed up our currencies, confused our customers and charged them the wrong currency in the check out currency. Worst of all, nobody is there to help us out. Cannot understand how Shopify allows these apps to run on its platform.

Football Town
아르헨티나
앱 사용 기간 10일
답글 Autoketing개 2019년 6월 1일

Dear Football Town,

We very sorry to hear that!, in many cases currency often conflict with similar applications, I'm checking your site, it working well with auto currency detection. I sent your problem to technical team two. I created a ticket for your problem please via email.

Best regards,
Autoketing team