Currency Converter Plus
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The Support team is very helpful and quick to response. Albeit a bit issue with our uninstallation process but the teams are quick to fix it.
Hello Wanderlust Co 2,
We do appreciate your feedback but it was never our intention to confuse merchants especially if they no longer intend to use our app.
The disable option found in the apps preferences page is just an option to disable/enable our app display. Like any other Shopify app, the uninstallation process remains the same. Merchants will have to delete the app from their Shopify admin's App lists and this is a standard procedure implemented by Shopify and not us developers.
The cancellation process is even listed on our support site with steps on how to do it: https://docs.codeblackbelt.com/article/77-how-do-i-cancel-my-currency-converter-subscription
You have been one of our valued customers for quite some time and in each request and concern you have raised, we've helped you with our best efforts and made sure you were happy and satisfied.
We have reached out to you with a solution to this confusion and we have managed to make the changes on our end and hopefully, you can respond to us.
We are always open to suggestions and ideas to help improve our app and our support will always remain the same, if not make it even better. There may be limitations with what we can accomplish as we have to abide by Shopify’s rules and policies, but our goal remains, to keep every merchant happy and satisfied with our app and services.
We wish you all the best and hope you have a Prosperous New Year!
Fantastic on many levels. 1) Function of app is flawless, proved by the fact that our sales in different currencies are thriving. 2) Support is excellent: any currency related challenges we have faced by bringing new features to the website or changing our theme have been sorted in lightning speed. Sometimes these changes are done automatically as they keep a check on our progress.
An all around winner for me.
This is a great app for global traders like us. Great customer service made installation so simple.
Love the App - quick, simple and flawless. Nothing more to say, it made my multi-currency problem go away.
Excellent! Extremely easy to install. Easy and to the point. Made a huge difference on our international sales. Highly recommended!!
This app is really crucial if you do global sales. I'm new to my store and the previous owners had this going but I can see the benefit. I haven't done a lot of marketing yet but have had foreign sales and who wouldn't want to know what it's costing in your own monetary unit?
Easy to install!
The most amazing and fast support!
Warmly recommended!
Great app, best converter we try, it is easy for integration few clicks, great support
App is great! Can adjust to probably any reasonable type of using. Customer support is super-fast and helpful, they made some settings which let the app run better before I've even thought about it! Highly recommended.
Great currency converter app, even with cryptocurrencies!
Lots of options and very customizable!
Perfect support!
Thank guys!