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The best app out there, and the support is on another level
Hi Aeradame Team,
Thank you for taking the time to share your feedback with us—we really appreciate it.
We’re sorry to hear that your experience hasn’t met expectations. After reviewing our records, we weren’t able to find any prior support requests from your team, so it seems we may have missed an earlier opportunity to assist.
We also checked your store and, at the moment, the app appears to be functioning correctly. You can view what we’re seeing here: https://share.zight.com/YEu2WnvL
That said, we’d genuinely like to understand what may have gone wrong on your end. If you could share a bit more detail about the issue, our team will prioritize investigating it and work toward a quick resolution.
Our support team is available 24/7 via email and live chat, and we’re committed to making sure everything runs smoothly for your store.
We look forward to hearing from you—feel free to reply directly to this email or reach us anytime at support@codeblackbelt.com.
Best regards,
Code Black Belt Support Team
