Currency Converter Plus
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Omtaler (214)
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Etter vurdering
Muy fácil de instalar y personalizar.
Very good support, but per email.. they have not a chat or fast support for critical issues.
The only one that worked for me and did not just convert any number on the screen to currency!
Support was also immediate to respond.
The support was very helpful and understanding my needs. Thanks Ricardo
nice accurate converting
Absolutely outstanding customer service from Jennesca. Very quick responses when I had a slight issue after updating my theme and they went above and beyond to assist me. I rarely write reviews but I was so impressed that I just had to give her a shout out. I have been using the app itself for over a year and it works smoothly and meets all our needs.
OK
Excelente
The Support team is very helpful and quick to response. Albeit a bit issue with our uninstallation process but the teams are quick to fix it.
Hello Wanderlust Co 2,
We do appreciate your feedback but it was never our intention to confuse merchants especially if they no longer intend to use our app.
The disable option found in the apps preferences page is just an option to disable/enable our app display. Like any other Shopify app, the uninstallation process remains the same. Merchants will have to delete the app from their Shopify admin's App lists and this is a standard procedure implemented by Shopify and not us developers.
The cancellation process is even listed on our support site with steps on how to do it: https://docs.codeblackbelt.com/article/77-how-do-i-cancel-my-currency-converter-subscription
You have been one of our valued customers for quite some time and in each request and concern you have raised, we've helped you with our best efforts and made sure you were happy and satisfied.
We have reached out to you with a solution to this confusion and we have managed to make the changes on our end and hopefully, you can respond to us.
We are always open to suggestions and ideas to help improve our app and our support will always remain the same, if not make it even better. There may be limitations with what we can accomplish as we have to abide by Shopify’s rules and policies, but our goal remains, to keep every merchant happy and satisfied with our app and services.
We wish you all the best and hope you have a Prosperous New Year!
Very good service. The support service is working great!
Hello Lifestil. www.Lifestil.net Team,
Thank you for sharing your feedback. We’re sorry to hear that you experienced issues with the app.
Our team previously reached out to assist you with your concern regarding the currency flag and font size settings for the currency menu and the converted prices. These can be adjusted directly from the app settings, and we believe our team was able to help you with the configuration and you were able to implement the changes on your end.
To clarify, our app automatically detects customers’ locations and displays product prices in their local currency. This helps international shoppers better understand pricing and creates a smoother shopping experience—something we believe could greatly benefit your store, especially if you’re offering products or services internationally.
Please know that our support team is available 24/7, fully dedicated to addressing any questions or concerns you may have at any time.
We would truly appreciate the opportunity to work with you directly and turn this into a positive experience. Feel free to reply to any of our emails, reach out via chat, or contact us at support@codeblackbelt.com—we’re here to help every step of the way.
Looking forward to hearing from you soon!
Warm regards,
Code Black Belts Support Team
