Currency Converter Plus
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I didn't have too many issues with this app, but the ones I had were solved before I wake up in the morning. I love how they can just scroll through previous conversations and how fast they can connect the dots and just jump on it. Truly amazing support team.
Absolutely outstanding customer service from Jennesca. Very quick responses when I had a slight issue after updating my theme and they went above and beyond to assist me. I rarely write reviews but I was so impressed that I just had to give her a shout out. I have been using the app itself for over a year and it works smoothly and meets all our needs.
Works very well overall when you're not able to have Shopify payments for currency switching. If the interface is complicated for you, just chat with the customer service and they will solve everything easily and quickly!
Jennesca was incredibly helpful in resolving my issue with the Currency Converter app on Shopify. Their support was prompt, clear, and very effective. I really appreciate their expertise and dedication to helping me get everything working smoothly. Highly recommend!
Hello, I like your app. The support team responds very quickly. Luisa S. is very understanding and solution-oriented. You're great. Thank you.
Super useful app to attract consumers from other countries. User friendly and the team is very helpful, they solved my issues immediately. Special thanks to Dragana and Deepika.
Excellent customer support of this app they respond instantly . I have had a great experience working with them !
The Support team is very helpful and quick to response. Albeit a bit issue with our uninstallation process but the teams are quick to fix it.
Hello Wanderlust Co 2,
We do appreciate your feedback but it was never our intention to confuse merchants especially if they no longer intend to use our app.
The disable option found in the apps preferences page is just an option to disable/enable our app display. Like any other Shopify app, the uninstallation process remains the same. Merchants will have to delete the app from their Shopify admin's App lists and this is a standard procedure implemented by Shopify and not us developers.
The cancellation process is even listed on our support site with steps on how to do it: https://docs.codeblackbelt.com/article/77-how-do-i-cancel-my-currency-converter-subscription
You have been one of our valued customers for quite some time and in each request and concern you have raised, we've helped you with our best efforts and made sure you were happy and satisfied.
We have reached out to you with a solution to this confusion and we have managed to make the changes on our end and hopefully, you can respond to us.
We are always open to suggestions and ideas to help improve our app and our support will always remain the same, if not make it even better. There may be limitations with what we can accomplish as we have to abide by Shopify’s rules and policies, but our goal remains, to keep every merchant happy and satisfied with our app and services.
We wish you all the best and hope you have a Prosperous New Year!
GREAT ASSISTANCE GREAT APP
support on top!!! 10/10 app, never had a problem