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Great customer support and easy to use! The basic plan is apparently not enough for an online store, but the paid plan is good to go!
I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.
Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.
We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co
Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)
How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?
Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)
User-friendly, and quick responses from support for any questions
Custom Fields app beat out the many that we tried that didn't suit our needs. If you're looking for a powerful and easy to use app, plus awesome support, look no further.
The best metafield editor I've tested. Only downside - it's really slow and glitchy on files of 1000 lines or more, so I have to break down my imports into multiple go's. Other than that - it's super handy.
Great app for our B2B store. Allows us to display product specification information non page easily and importantly in-bulk. The support from John and the guys is second to none and they really bent over backwards to help us with our challenging requirements.
Thanks guys for all the support and the great app!
the app is great, but the support is even greater. every problem has been solved immediately. top. service thank you guys
We have just started to use this app and it appears to be working great so far. Thank you Bonify for your great app....
Works great for us. The ability to discover pre-existing meta fields in your shop was extremely helpful for us.