stupid plugin. this app makes it so hard to remove, just make the remove button big and clear ok? not a good user experience
Sorry for the inconvenience. We replied to your support ticket but the email address provided is invalid so our response did not get to you. Please open a ticket and let us know the best email to reach you at. We'll get this sorted out for you right away!
Shopify's system doesn't allow for apps to make changes to themes after uninstalling. This is particularly problematic for apps that use Shopify's metafields. Our app provides theme uninstall functionality, it just needs to be used before removing the app. It's not ideal, but that's our only option. Click the "disable this area" link in the theme section to undo changes the app makes. You can still utilize the uninstall functionality at this point, just reinstall the app, click the disable links, then uninstall the app again.