Infinite Product Options
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The app has stopped working without any change to the system, which cost us a lot of money and we probably lost a lot of customers on our webshop who in times like these are more important than ever.
No support during business times for european customers!
Infinite options utterly destroyed the UK Games Expo for us. The UK, US and Australian currencies worked fine. Anything selected using Infinite Options in Euro currency instantly became worth thousands of Euros for a ten dollar item. Spent hours going through the issue with Shopify support, only to be told by Shopify that it is a bug in Infinite Options. Contacted Infinite Options support days ago, but no reply.
I used the app to try buy 3 item for x price but when you connect dropdown options to product ,at the checkout it charges your 3 item from dropdown list + actual 3 product's price.It means choose 3 item for£50 then at the checkout £50 plus your 3 items shows individually to customer total £100.Spoke to customer service they couldnt fix issue.They said dont connect products to dropdown text so if products not connect to text how I will track my stock?Whats the point of this app if you cant connect actual products to your option text?
I have no idea what this app did besides charge me $20 and instruct me to watch a bunch of videos. Probably not worth your time or money.
Our Expert Install Service is offered as a service for those that don't wish to touch code and would like the app installed. Once we are done installing you just just get started building option sets and assigning your products.
After the installation is complete, we provide some tools that help explain the dashboard and features. We invite you to ask any questions either through our live chat, email or over the phone so we can help walk you through the process.
We have already reached out to help walk you through the app and answered all questions but please let us know if there is anything else we can do to help explain the purpose of the app.
It great for adding options but collecting that data in a report requires an additional app making this app dumb.
App has crashed and needs to be fixed ASAP. Please communicate timeline for fix so that we can work with our customers
After Shoppad people have installed Infinite Options in my main Theme instead of a backup, I have tested it and wasn't satisfied with the possibilities, I have requested via emails to all email address ever sent to me several times to delete all inserted codes. There were zero replies and the code is still in my Theme.
Very disappointed in the way that works with them. Money rules?
Be aware of this, when you decide to go for a trial install.
I tried to use this app to add product options to my page. this app wouldn't load into my site because of their own issues. By the time they fixed it my free trial time was ticking away. When I was able to load it, they wouldn't restart my trial time to the date the app was actually usable. The app was difficult to navigate and I was unable to achieve the goal I wanted. They do not offer phone support to help with complicated questions.
Useless, its just a text filler this "infinite" thing, no live preview of color selection, or price selection on product page or anything for that matter. ITS JUST TEXT FILLER BOXES APP. Doesn't solve the lame 100 variant top of shopify, for ridiculous this is, it promises something it can´t deliver.
does not allow you to create more than 100 variants x product, therefore it does not really provide infinite options.
Sounds like there's some confusion around two similar features of Shopify.
The first is variants, which you've mentioned in your review, and are always limited to a maximum of 100 per product. The second are options, or "line-item properties" in Shopify-speak. These options are what Infinite Options uses to create an unlimited number of custom fields for your products including text inputs, numbers, calendars, checkboxes, drop down menus, and more. While there are some differences between the two, most stores find the end result is the same. Let us know if we can help answer any questions or walk you through getting started. - Annette, Director of Customer Success