Infinite Product Options
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Good when it works, but very unreliable and poor back up service. I have been using it for years, paying monthly, it only works sometimes and the developer is not being helpful at all.
I’d have given this app a 5 star review if they bothered to respond to support queries. I’ve sent 4 support emails, all of which have been read, with no response so I’m currently left with an app that works on some orders but not others! Annoyed!
Have not yet been able to get this app working.. Support and instructions are quite vague. Still trying to make it work before moving on to another. What i am trying to do is to simply limit the MOQ qty's for non stock products where I need to purchase a minimum qty
this app has a SERIOUS issue. regardless of shipping checked within a product in shopify, it will add shipping rates (if one has setup general shipping say based on weight).
tech support has no clue on whats the problem encountered but offered solutions etc.. ONE wonders how come there are solutions to undefined or yet to be understood problems.
one only have to create a copy of a product that uses Infinite options and make a copy of the product Without IO to see this SERIOUS bug.
Updates.. Logan from tech support and his follow up is great. although some of these limitations are recorded to be WIP in their pipeline, nevertheless his assurance to improve on this free app earns one more star.
using this free app as it is within its limitations is definitely a 4 or 5 star product but if you have special requirements eg. not offering add-ons as standalone product sales but it's still needed to be listed as a product by Infinite Options for it to work..
it's a shame that Shopify themselves couldn't make available these granular options within their variants but there again it could be a decision to allow 3rd party apps room to make some esoteric offerings albeit less integrated..
It has worked well for me for two years and then all of a sudden just decided to stop working today when nothing has been changed; I have checked the code is correctly inserted for the theme and it is. Totally unreliable!!
Does not do a couple of simple things that I wish it did.
I can;t figure out how to use the code to install this app
Looked very easy! But not working on my website. I sent 2 emails over 2 days right before the weekend but no on answered.. I wanted to launch the new products on the weekend but now need to hunt for another app...Bad customer support
Infinite Option was easy to install but lacks a logic program causing customer frustration,more work
Excellent app concept, however it is impossible to use as randomly during option creation it deletes all the work you've done, tried to create the same option about 7 times but have not managed to successfully create it.