
Infinite Product Options
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The app is working as described.
Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".
Please, HELP!!! Nobody is answering the email. All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side.
Please be able to operate in Japanese. Very confusing…
Simple words are fine.
I really want you to respond quickly.
At first glance it's perfect, but in execution this app has two serious flaws.
First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.
Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.
There are "workarounds" for this second issue listed in support articles, but they do not work.
is there a way to rearrange where the options show up makes the site looks jumbled and out of place.
I would give this app 5 stars if not using it to adjust pricing. The problem with this app is that the option is hard coded to the product as soon as the item is added to the cart, but then if a customer removes the add-on item from the cart it still shows that the option is on the product level. We ended up having to call customers to determine if they wanted the upgraded option, and explain to them that they didn't pay for it. The add on also creates really goofy _io_order_group information if using the add-on item option which makes emails to customers, cart pages, and packing slips look goofy.
Customers removing the add on from the cart and expecting to receive it happens way more than we ever thought. We had to switch to a paid app which hides the cost so customers can't do this. Overall I would recommend this app if not wanting to use it to change prices. For free you can't go wrong!
Support staff was great whenever we called, but again the app just comes up short if trying to charge additional for certain options.
The app was working fine but now I cannot access it. I click on it and nothing happens. Hoping to have this resolved as soon as possible.
Good app, helpful.
Too bad that the options cannot be associated with a specific SKU. That makes it harder to manage the fulfilment process since all colors variations have the same SKU. The color info (or whatever variation you choose) just adds a column to your order info, but does not modify the SKU
Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either.
If that bug is fixed, it would be 5 stars.
Please add price-affecting option function!!