Infinite Options

Infinite Options

Built for Shopify

Avis (3 929)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 septembre 2019

not good, had no customer support, emailed them a few times and nothing, so now uninstalled and looking elsewhere

Staffy Patrol
Australie
2 jours d’utilisation de l’application
23 juin 2017

this is the worst app I've ever used! DO NOT INSTALL

Health By Chocolate Bakery
États-Unis
2 jours d’utilisation de l’application
8 mars 2022

This app has major usability issues when using swatches which lead to an enormous headache with customer complaints in my store. If only one option via swatch is allowed to be selected, the buyer has to uncheck whatever they selected to select a new option. The behaviour should be a new selection automatically selects the new option without the need to deselect anything. I got dozens of complaints from my customers after a new product launch saying my site was broken. I reached out to support and they suggested I just don't allow a single option, which is absurd. Really disappointed given the reviews this app has.

Hype Color
États-Unis
1 jour d’utilisation de l’application
23 juin 2021

Very Bad customer service which leaves you struggle and answers after hours - very frustrating experience: I had to set up the app by myself before figuring out that it doesn't support the most important and basic option which is matching the variants with the prices in Shopify. They say they can customize the options once you set them for 20$ but when you ask them they don't

Lezze Design
États-Unis
Environ 18 heures d’utilisation de l’application
Modifié le 29 mars 2017

OK......After some time spent discussing my issues with tech support regarding the App and discussing my problems that I was having AND getting awesome feedback from Annette AND getting additional information that I needed AND realizing my lack of knowledge...go figure....and with the complete and continued followup by Annette......I would give the TEAM "Annette" an absolute A++++++ and of course I would highly recommend this App for your store!!!!

Tristate Armor Sales
États-Unis
Environ 17 heures d’utilisation de l’application
18 juin 2022

Useless, very limited options. and instead of giving free support they are asking for $20 to setup. come on!!

bgfpremiumblanks
États-Unis
Environ 11 heures d’utilisation de l’application
ShopPad Inc. a répondu 25 octobre 2022

Our team offers an Expert Install Service for $20.00 but is not required for installation.
If you prefer to install a single line of code or 2.0 app block on your own, you can follow our documentation: https://docs.theshoppad.com/article/48-how-to-install-infinite-options.

We also offer 24/7 email support to assist with installing or configuring Infinite Options.

Never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)

14 septembre 2017

no ability to alter price based on options. Largely useless app....

Dmotors
États-Unis
Environ 6 heures d’utilisation de l’application
10 janvier 2023

Poor experience, tried contacting support but no reply. The app is difficult to create different options, even though installing was just adding it to the Theme Editor sections on product page, quite simple compared to other apps.

I don't understand why they charge a optional fee ($20) to install the app? Very confusing... is it just installing the app which is simple to do or is it creating the options for your store which is difficult to do?...

Force of Life
Royaume-Uni
Environ 4 heures d’utilisation de l’application
ShopPad Inc. a répondu 10 janvier 2023

Hi Jamie,

I am very sorry that you didn't receive our email responses to your inquiries about Infinite Options. We offer the Expert Install Service for merchants that prefer to have our team complete all the installation steps.

We are always happy to help walk you through the app dashboard or create an example option set via email or live chat so never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)

2 août 2017

not user friendly for the normal person.

Shop Bear Creek Holsters
États-Unis
Environ 3 heures d’utilisation de l’application
2 janvier 2022

I NEED HELP DELETING ALL THE SCRIPTS AND CODES INSTALLED ON MY THEME FROM THIS APP! PLEASE HELP!!!!!!

Year To Appear
États-Unis
Environ 3 heures d’utilisation de l’application
ShopPad Inc. a répondu 3 janvier 2022

Hi Joshua,

Infinite Options won't automatically install code on your theme and won't leave any lingering code that will affect the theme or other apps if the application is uninstalled.

Please approve our pending collaborator's request and we will be happy to help with additional troubleshooting.

-Annette (Director of Customer Success)