Infinite Options , 3 916 avis

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 janvier 2022

Used to work extremely well, Currently I'm loosing money as the app has decided it no longer wants to include the additional charges to the product variants. Its also adding x2 of the product add-ons? Then advising the customers its out of stock.

West Coast Collarz
Canada
10 mois d’utilisation de l’application
20 octobre 2022

The app is a great idea however in real world it doe not function well. It constantly disconnects and stops adding products to the customers carts even though the products are clearly checked. We have had multiple talks with them and the issue keeps persisting. They will fix it and then it doesnt work again. We dont know whos fault it is or why this keeps happening but we are losing thousands a month because of this issue to include customer service complaints where the customer thought an item was supposed to arrive, If this issue gets fixed we will consider updating this review

DezLin
États-Unis
7 mois d’utilisation de l’application
ShopPad Inc. a répondu 25 octobre 2022

HI DezLin Team,
I am very sorry that you experienced a continued issue with bundled products.
Our support team was able to assist with additional troubleshooting to resolve the issue. If you continue to experience any other issues with orders or update your theme, please notify our team immediately so we can help.

(-Annette, Director of Customer Success)

4 février 2017

Dishonest company, sending out false emails to fill out the survey in exchange for one of their free apps for a year.
They fail to mention you actually get entered into a competition which they did not state in original email

Fine Dining Cutlery
Australie
4 mois d’utilisation de l’application
7 avril 2017

good for a couple menus but then stop working

Memsy
Canada
3 mois d’utilisation de l’application
28 mars 2022

Though initially helpful, the staff have become pretty unresponsive for real issues (outside of installation). We have had a bunch of issues with customer orders being able to checkout without having paying for their add-on items. And what can we do as a business? We can't really blame the customer for this, since it is our website. We are just out that money, which is frustrating. We are shopping around for another app, and until they figure out these issues, I wouldn't sign up for this app again.

Mineralized Deodorant
États-Unis
3 mois d’utilisation de l’application
22 mars 2022

lousy interface and process to implement - Way too cumbersome to implement if you need multiple pricing per variant . For 4 options and 200 variants with different costs the effort is over 1000 operations - Per Product!

Trail Kitchens
États-Unis
3 mois d’utilisation de l’application
3 septembre 2021

I wasted HOURS installing/uninstalling the code snippet, changing the display option selections, disabling quick shop, editing the cart labels ect and still couldn't get it to work. Extremely frustrating and disappointing. One word: VELA. I did in 5 minutes on a free app what I couldn't do in 5 hours on a paid app. This may work for your theme but it certainly didn't work for mine.

Jax and Ollie
États-Unis
2 mois d’utilisation de l’application
28 novembre 2016

kept glitching when I was trying to set it up

Sweet Rain Boutique
États-Unis
Environ 2 mois d’utilisation de l’application
1 août 2022

Not user friendly for me. The educational video (with the woman) was not beneficial: she went entirely too fast through the steps, but topping that was her language and speech quality which was very hard for me, personally, to understand. I was on chat with support for quite awhile yesterday, first with someone who was awesome , but then someone else took over and the communication lag time was sooo long in between revisions, that I think he got frustrated and quit responding. I wish I could get those hours that I spent struggling back...
This might be a good app for others, but it certainly wasn't a good fit for me.

theBASKshop
États-Unis
Environ 2 mois d’utilisation de l’application
17 avril 2020

The app has stopped working without any change to the system, which cost us a lot of money and we probably lost a lot of customers on our webshop who in times like these are more important than ever.

No support during business times for european customers!

Peter bringt's
Allemagne
Environ 2 mois d’utilisation de l’application