Infinite Options , 3.914 avaliações

The support staff was rude and unhelpful to my staff. Very disappointing and also impossible for us to use the app the way it is intended due to the lack of support.

I'm trying to set up radio button variants for my listings, and the app is inconsistent with which products it will add the variants to. Example: I add the tag "honey bee necklace"in your app (which covers several of my bee necklaces that have that tag in the listing), however not all of those listings will have the radio buttons. I have to then go back into my listings and add Shopify's variants. Very time-consuming and not worth it.

Not very user friendly. I'm trying to follow the how-to video andit doesn't match the actual APP screen.

All the fields have suddenly disappeared. Please support and inform us.
Customers don't complete their order without this custom fields. That crash cost me lots of money!

The problem I find with this application is that you can not identify each Variant with SKU number and Barcode to keep better inventory. This would affect when the website is used as a POS in physical stores in the future.

Even I do not solve this problem and I had to create multiple products from the same handle.

Bad Customer Service...

I have emailed three times npw across what is almost a 24 hour period and no one has come back to me, they clearly do not want me to use their app

As much as I like the idea of this app it is incredibly non functional. I had 35 sales the day I launched the app and none of the variable options were included in the order summary. Not only did my customers not have any confirmation of what they ordered, I had no idea what to send them.

I later had to create a survey monkey survey to gather the information.

For this reason the app gets 1 star because it truly can not perform it's primary function.

Used this app for way too long unfortunately and overpaid for its VERY basic features that don't even work properly often times. There's no live chat support and the limited support you get via email is very uncooperative. If something is not working, they'll just say that's the way it is and that nothing can be done about it. I have emailed them several times about simple requests (that other apps have done for me today in one day) but they just don't care enough to give adequate answers or resolve any problems.

What made me decide that I'm done with this app is their representative Jordin who rudely asked me to disable their app even though there are other workarounds to the presented problem and a much better way to relay this message. But it was evident that he just couldn't care less so he game me a lazy and rude response. Deleted and I wish I had never paid a penny for this mediocre app.

This app is very difficult to set up options in and very time consuming to figure it out. There is no customer service number to call to get a walk through to set up.

Used to work extremely well, Currently I'm loosing money as the app has decided it no longer wants to include the additional charges to the product variants. Its also adding x2 of the product add-ons? Then advising the customers its out of stock.