Infinite Product Options
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I absolutely love the app, Infinite Product Options! I have been using this app for over 7 years. My Shopify Store would not be as awesome if I did not have this app product! I must mention that their Customer Service is SO GREAT! Thank you so much for what you do for my business.
Kevin and Nancy Hall with dogsRtreed
7 years, that means the world to us! So glad Infinite Options has been a part of your store's success. Kevin and Nancy, thank you for the kind words and continued support!
This app constantly doesn’t work for our customers. For a website like mine that relies on things like this to personalise I’m having messages from customers every single day saying there’s no where to leave a name or pick from the colours etc because the app doesn’t load/ work. Being told by support it’s too many browsers open or to keep refreshing the page etc that’s not the issue, and its highly unprofessional when i have to tell customers to keep refreshing. I try on my end and the same thing happens. Im losing customers and sales because of them not understanding how to leave names.
We're sorry to hear this has been an ongoing issue. We really want to get this resolved for you. If you could approve our collaborator request, our team can jump in and get this sorted quickly!
This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.
Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!
I've been using this app for years. It does all I require and so much more. It's very easy to use.
Years of use and still going strong, we love hearing that! Really glad it continues to tick all the boxes for you.
It lacks the customization I need to make updating inventory easier. I also need a way to show the compare at price without having to manually change the price in the app each time.
I have used this app for years and it has been wonderful! Simple to use and gets the results I need for my products.
Years of use and still going strong, we love hearing that! Thank you for the review!
Solid for adding a TON of options for my products. Easy to figure out and use. It sometimes, ~1 out of 50 orders, does not load on the site, and then I have to contact the customer to see what they wanted. Oder still goes through, but no options are given. Customers say they never saw the options but bought anyways. I still recommend it.
Thanks for the honest feedback and recommendation! That loading issue is definitely something we'd like to look into. Please reach out to our support team so we can get that sorted for you if you're still having issues.
Love the versatility of this app! Been using it for over 4 years.
Infinite options helps out so much for us. We do custom prints but track our SKUs using the base shirt not what we press on them so this helps us track our inventory so much better.
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