Infinite Options , 3 923 recensioner
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Great app and awesome support1
I'm so impressed by the infinite options app and the shoppad team, they were extremely responsive, helpful and even made additional suggestions for how I could improve my user experience!
This should be a built in option available on Shopify without having to download an app. With that said, this is one of the best free apps available it looks great and works great.
This app is great for adding custom fields to my products, I love the options! Customer service is also great any time i have questions they are very helpful.
App is simple to use. Not a lot of features, but it works well. Wish you could import to it with excel. The support team are REALLY good. Answered all my questions and then some.
Used this app for way too long unfortunately and overpaid for its VERY basic features that don't even work properly often times. There's no live chat support and the limited support you get via email is very uncooperative. If something is not working, they'll just say that's the way it is and that nothing can be done about it. I have emailed them several times about simple requests (that other apps have done for me today in one day) but they just don't care enough to give adequate answers or resolve any problems.
What made me decide that I'm done with this app is their representative Jordin who rudely asked me to disable their app even though there are other workarounds to the presented problem and a much better way to relay this message. But it was evident that he just couldn't care less so he game me a lazy and rude response. Deleted and I wish I had never paid a penny for this mediocre app.
Hello Team Sensei Touch,
I am very sorry that you had a negative experience with our app especially after having it installed for over a year. It is never our intention to provide short or unhelpful support and I apologize that we did not provide a more thorough explanation of why two applications were not compatible and the steps required from both developers to ensure they would work together. We will certainly take this feedback into consideration.
- Annette (Director of Customer Success)
This has been a life-saver and the support has been incredible. Above and beyond my expectations
Adding options is awesome. What I am not seeing is when I add a product to my cart, all of the options that are free, nor am I seeing the actual product I am selling that does have a price. I am only seeing the options which seems weird. I will change the rating if I can figure out how to fix this
great experience with their customer service i sent them one pic on how i wanted my display to look and they answered me right away with exactly what i wanted.
THIS APP *UCKING ROCKS! Thank you!!!!!!!!!!!!!!!