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Very difficult to use. Not really any good examples. Actually looking for more complex setups like user able to upload images. Will remove this from store. Sorry
I spent hours installing Upcart for my Cart, and now Infinite Options app is messing everything up: Options aren't showing in the cart, prices are jumping all over the place, and checkout is unstable. This is crazy. Deleting the app.
Doesn't work out of the box. Prices don't update when an option is selected. If you want to use an option with a price, you have to connect to an item and you can only use that item's price (no custom price / discount for it being an add-on). Even then, the price doesn't actually change - on the listing, the cart, or anywhere else once you've done so. You also can't hide the "option" item by unpublishing it or it won't work correctly. So you end up cluttering your cart with items that aren't relevant to customers and priced incorrectly as stand-alone items. It is laggy - front end and back end. Support is only available sometimes. Anything beyond the most basic functionality you must code through their API or pay someone else to code. I'm not sure what we're paying for.
Only issues with this personalization app. It isn't compatible with LITERALLY anything and support "cannot do something about it"...
What am I paying for then?
Go with another app if you have the choice you will regret installing this one
Never experience any worst app than this. Disgusting app and worst support service. Don't try it all otherwise you'll regret.
bad customer service. they dont even check before deploying css on the website. the option is going out of the screen. What a bad service and bad app. Ridiculous and frustrating.
Absolutely garbage. Everyday there is something wrong. One day the price’s dont change, one day the text in the box aren’t centered, and today all the options disappeared.
It’s affecting our business. Moving on to a different app.
Found out it does not sync with inventory.
From the Infinite Options FAQ page:
"At this time, Infinite Options is not able to track inventory. Our preferred workaround is to use Shopify variants to track inventory and then use Infinite Options for the additional fields that don't need to be tracked in inventory."
I disabled this app a year ago. It is uninstalled from my website. 2 days ago, the old options just magically appeared on my product pages and I cannot remove them. It is causing an incredibly poor customer experience, and creating an order fulfillment NIGHTMARE!!!!
Hello team,
Infinite Options does not automatically install on your theme or leave any lingering code. Once the app is uninstalled, the options will no longer display. We have reached out via email a few times, so please respond to contact@theshoppad.com so we can assist with troubleshooting.
Annette (Director of Customer Success)
The App used to work very well, now there's a BUG, I can't create any new product sets, and there's no live support, it has been like that for 2 days, VERY DISSAPOINTED! if you release a product make a proper QA.