Infinite Product Options

todo bien por un tiempo, hasta que, de un día para otro dejó de mostrarse en mi tienda

The app is working as described.
Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".

Please be able to operate in Japanese. Very confusing…
Simple words are fine.
I really want you to respond quickly.

At first glance it's perfect, but in execution this app has two serious flaws.

First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.

Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.

There are "workarounds" for this second issue listed in support articles, but they do not work.

I would give this app 5 stars if not using it to adjust pricing. The problem with this app is that the option is hard coded to the product as soon as the item is added to the cart, but then if a customer removes the add-on item from the cart it still shows that the option is on the product level. We ended up having to call customers to determine if they wanted the upgraded option, and explain to them that they didn't pay for it. The add on also creates really goofy _io_order_group information if using the add-on item option which makes emails to customers, cart pages, and packing slips look goofy.

Customers removing the add on from the cart and expecting to receive it happens way more than we ever thought. We had to switch to a paid app which hides the cost so customers can't do this. Overall I would recommend this app if not wanting to use it to change prices. For free you can't go wrong!

Support staff was great whenever we called, but again the app just comes up short if trying to charge additional for certain options.

The app was working fine but now I cannot access it. I click on it and nothing happens. Hoping to have this resolved as soon as possible.

Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either.

If that bug is fixed, it would be 5 stars.

Please add price-affecting option function!!

Yes we would use it again, and recommend it to friends. There are only a few things that would be really useful, if you guys yourself could make the fields txt be changed by the, bold, size, italic and underline and a different colour for the text.I got told that there's no way to explicitly change code on our end or your end. However you an add some CSS styling to your CSS files. But all this was rather confusing, and we wish that you could get make the changes for us. Also with the Date Picker when a feature becomes available to limit available dates for selection, eg. dates in the pasted. Could you please add this to our app.

Also had a few complaints that the three new fields were not showing up quickly enough from an ipad. Got to told you can try adding this code snippet to your store to make your options load up faster: http://docs.theshoppad.com/article/109-load-infinite-options-faster
But not to sure if this got added or not? If you could please look into all these issues that would be great thank. Justine Laurenson 021 203 1260

I've been very pleased with this app so far. It's allowed me to create custom engraved products for my customers with easy to modify parameters. The only thing I haven't been able to get an answer for yet, is whether or not I can get the information my customers enter to show up on the fulfillment center notifications so that I don't have to collect all of the information before sending it onto our printer. Other than this gripe, I'm quite satisfied.