Infinite Options , 3,758 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 7, 2023

The app is working as described.
Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".

Time spent using app: Almost 3 years
March 9, 2022

This app helped me to create a customizable order form but it wasnt without its hardships. Its not as straightforward as I thought it would be and the final output doesnt really look good (at least for longer forms) unless you know what you are doing with CSS. In my case, it has caused me to hire them and pay an extra fee to get it right...And the 24/7 support is a farce! They simply accept emails 24/7 and get back to you whenever...who doesnt?!? Chat just sends them an email, it doesnt even connect you to someone...ugh...At this moment I am sitting here with an urgent issue and have no idea when I will hear from them...IF you arent an expert in programming/CSS/etc., expect headaches and longer than expected wait times for getting help.

The Ship's Store
United States
Time spent using app: 8 months
February 14, 2022

Please be able to operate in Japanese. Very confusing…
Simple words are fine.
I really want you to respond quickly.

Time spent using app: 12 months
January 20, 2022

I'm not very computer techy and lack the patience to learn how to use the app properly. You have to be able to do coding. I was scared I would screw up my website beyond repair. It is way too complicated for me.

The Hutchinson Island Quilt Company
United States
Time spent using app: 12 days
July 14, 2021

I love that I can have infinite options, but I wish there was a way to attach individual prices to options without adding a whole new product.

United States
Time spent using app: 6 months
June 29, 2021

Hope you will add loading file option. When i was opening a personalization box for customer. I cant add a note box on there. Hope the app will be good

VilVan Customs LLC
United States
Time spent using app: 18 days
April 28, 2021

I loaded this app to help my client to tell me wich allergies they got with a text box. I am satisfied with this option but it will be relly nice to be able to display it on my collection page where they can click on ''add to cart''

Équilibre Traiteur
Time spent using app: 15 days
August 9, 2020

I used the app to allow the customer to write text on jewellery. It took a little while to understand how to do it. But Jordin from Infinite Options was really helpful and got me through!

Faithfvl & Trve
New Zealand
Time spent using app: 14 days
August 7, 2020

Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either.

If that bug is fixed, it would be 5 stars.

Online Cycling Gear Australia
United States
Time spent using app: 8 months
July 10, 2020

The app was working fine but now I cannot access it. I click on it and nothing happens. Hoping to have this resolved as soon as possible.

TroubleMaker Trading Company
United States
Time spent using app: 4 months