The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!
Of all the Product Options apps for Shopify this one worked the best for us. It's interface is intuitive. It's options are flexible. And the customer support was incredible! Fast, Fast, Fast responses which is always key for our business. Great job and thanks!
On The Rugs
Very good product options app - it is very nice and useful to optimise your Shopify store design.
The Happy Homebody
The only thing I wish could be better about this app is the ability to strip/trim the order data coming from the app. Other than that, its the best one for our needs.
Very user friendly. Works well for simple addition of customer text to an item. But would be much more powerful if options entered could drive the Shopify product variant image selected? I still need to do most of my customisation in Shopify to pull the correct image.
I used this app to include customization options on my website. Now Infinite Options let customers include some customized message to their orders. Good app and great support!
Emi & Chuck
I use this app on my product pages to enable customers to add a custom note to their gifts (we are a Gifting Studio). Excellent customer care, Matt kindly helped me with the set up of different elements, it is perfect now ! The app is intuitive but needs a little practice to understand its functioning, especially for the conditional logic. Don't panic, once you get it it's really simple to use.
Prolevel | Professional Gaming Wear®
Customer service is fast to respond in chat and help. works awesome for what we need. Let you guys know more as we use it.
This app was not for us, however the customer service and professional support was AMAZING. They know their limitations and pointed us in the right direction.
I'm sure we will try to use them on another project.
Keep up the great customer service
Murchison Drilling Schools
We have had an online store for about 15 years with 3dcart and I was used to their flexible and fairly powerful product options. It was a shock to come to Shopify and find this aspect of products so extremely limited--almost non-existent! Infinite Options helped us achieve very nearly the same kind of product variation that we had at 3dcart (and that we *need* to have).
My very favorite thing about Infinite Options is the "conditional logic" you can apply to options. This allowed us to make some definite improvements over what we have had all these previous years. Love it!
I will also say a word about the support. I got into several chats with ShopPad support and overall they were very helpful, sometimes awesomely so. THANKS!
I think my main frustrations came from thinking things needed to be one certain way. But once I came with workarounds, I realized that the vision I had wasn't necessarily the only or even best way to approach the issues. So, at this point, I don't have any serious complaints. Honestly, it's Shopify that needs to improve and offer more flexible & powerful possibilities to their products.