Infinite Options , 3,910 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.
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this is the worst app I've ever used! DO NOT INSTALL
This app has major usability issues when using swatches which lead to an enormous headache with customer complaints in my store. If only one option via swatch is allowed to be selected, the buyer has to uncheck whatever they selected to select a new option. The behaviour should be a new selection automatically selects the new option without the need to deselect anything. I got dozens of complaints from my customers after a new product launch saying my site was broken. I reached out to support and they suggested I just don't allow a single option, which is absurd. Really disappointed given the reviews this app has.
Very Bad customer service which leaves you struggle and answers after hours - very frustrating experience: I had to set up the app by myself before figuring out that it doesn't support the most important and basic option which is matching the variants with the prices in Shopify. They say they can customize the options once you set them for 20$ but when you ask them they don't
OK......After some time spent discussing my issues with tech support regarding the App and discussing my problems that I was having AND getting awesome feedback from Annette AND getting additional information that I needed AND realizing my lack of knowledge...go figure....and with the complete and continued followup by Annette......I would give the TEAM "Annette" an absolute A++++++ and of course I would highly recommend this App for your store!!!!
Useless, very limited options. and instead of giving free support they are asking for $20 to setup. come on!!
Our team offers an Expert Install Service for $20.00 but is not required for installation.
If you prefer to install a single line of code or 2.0 app block on your own, you can follow our documentation: https://docs.theshoppad.com/article/48-how-to-install-infinite-options.
We also offer 24/7 email support to assist with installing or configuring Infinite Options.
Never hesitate to reach out to our team with questions.
-Annette (Director of Customer Success)
no ability to alter price based on options. Largely useless app....
Poor experience, tried contacting support but no reply. The app is difficult to create different options, even though installing was just adding it to the Theme Editor sections on product page, quite simple compared to other apps.
I don't understand why they charge a optional fee ($20) to install the app? Very confusing... is it just installing the app which is simple to do or is it creating the options for your store which is difficult to do?...
Hi Jamie,
I am very sorry that you didn't receive our email responses to your inquiries about Infinite Options. We offer the Expert Install Service for merchants that prefer to have our team complete all the installation steps.
We are always happy to help walk you through the app dashboard or create an example option set via email or live chat so never hesitate to reach out to our team with questions.
-Annette (Director of Customer Success)
not user friendly for the normal person.
I NEED HELP DELETING ALL THE SCRIPTS AND CODES INSTALLED ON MY THEME FROM THIS APP! PLEASE HELP!!!!!!
Hi Joshua,
Infinite Options won't automatically install code on your theme and won't leave any lingering code that will affect the theme or other apps if the application is uninstalled.
Please approve our pending collaborator's request and we will be happy to help with additional troubleshooting.
-Annette (Director of Customer Success)
Only usable for developers and code junkies. Tried for hours, nothing worked. If you don't have profound programming experience don't vast your time with this app. Can't recommend.