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Custom Order Status

Custom Order Status

Developed by Spice Gems

15 reviews
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Price: $6.50 / month Free Trial: 10 days More info
  • Create Unlimited Number of Custom Status and Assign them to Orders
  • Automatically Notify Customers on Status Change
  • Reduce the number of support requests and Increase customer Satisfaction

If you sell custom made items then this App is a must have. It will help you save time, improve productivity and increase customer satisfaction.

Here is a list of features supported by this App

1. Simple Interface


As a Business Owner you have millions of things on your mind and navigating a complex user interface is something that you can do without. We have made sure that it will not take you more than 15 minutes to master the App Interface.

2. Unlimited Status Settings


The Custom-Order-Status app allows you to create UNLIMITED status settings. Each Status can have a different color code so you can quickly glance through

3. Quickly Toggle between Status


Quickly Change Order Status with One click. Yes.. its that simple!!

4. Trigger Custom Email Notifications


Automatically update the customer when Order status changes. This feature has the potential to greatly reduce customer support requests and increase customer satisfaction. It is also possible to disable notification for every status, so you are in complete control.

5. Personalize Email Notifications


Use Merge Tags to personalize the Order Status Notifications.

6. Assign Due Dates to Orders


This feature can be very handy for Shops which sell custom made items. Simply assign an expected due date to order and include it in the notification emails.

7. Integrated Order LookUp Screen


Add a simple Order LookUp form on your Shopify Store and allow customers to track their Order. Customers will also see the "Custom-Status" assigned to the particular order.

Give Custom order Status a try, I am sure you will find it useful.

Custom Order Status reviews

15 reviews
  1. 5 stars (9 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (2 reviews)

This app is great if you have 1 site only. If you have 2 independent sites, it is not good at all. Even after you open it in different browsers, clear your cache, and start from scratch, the app still does work independently on each site. This is a problem.

Use this app if you have 1 website. Not 2 or more independent websites.

posted

Poor

You need to create dummy orders when you want to see what an email looks like

1)No generic email templates you can select . You need to build a plain text email
2)Sizes of text are not selected by a number only heading/sub heading etc
3)Limited number of fonts
4)Can't change font colour

All round disappointing app. Definitely not worth $6.50 per month!!

posted

Was good app until asked me to approve charge and my all settings got deleted. Even all orders are not imported. Now I have to set up again so I rather install new app instead!!!

Just deleted my duplicates and I got deleted both!

Not able to sort my status in order.

No more smart status.

How can I leave 0 stars? Will be using until finding a better alternative.

posted

Good Support

posted

*** 10 Stars ***
Best custom order status app ever!
Switched from another app to this one and I'm super happy about it.

- Great and quick Customer Service.
- Helped me to modify everything.
- 2 in 1 App, sending status mails + my customer can check status & payment by themself
- reduced customer emails about payment status

posted

Very useful app and superb customer service! We had a hard time organizing our fulfillment with the Shopify order dashboard but this app allowed our team to get better organized. I think the app is intended to give customers status updates on their orders, however, I think the Apps real value is in fulfillment management. As Shopify's order dashboard is not very customizable and is limited. Congrats to the Custom Order Status team. Thanks

posted

Superb APP! Our store www.shopabi.com is experiencing major growth. We looked long and hard for a solution that would allow us to organize fulfillment on a COD model for 100+ orders a day. Custom Order Status' ability to include unlimited numbers of statuses meant that we could organize and keep track of our orders in many creative ways! Kudos to the team - please keep adding on to it..

posted

Just working through some technical support questions but product looks excellent so far.

posted

This app adds some features that allow us to manage our production by giving fields for "due dates" and "production status". Anik and the team were great when we requested additional features be added. They let us know when it would be done and if it was possible.

posted

While there is some room for improvement, this has been one of the most helpful apps I use. It is definitely a must have if you sell custom items! It has decreased the amount of emails and time spent responding to 'where is my order'? It allows you to created customized emails, so the customer knows where their order is at during each stage of development. If or when they implement the automatic status updates it will be a solid 5 stars!

posted
Get
$6.50 / month
10 days

Support & Sales

Spice Gems
help@spicegems.com
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