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Custom Order Status

Custom Order Status

Developed by Spice Gems

10 reviews
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Price: $6.50 / month Free Trial: 10 days More info
  • Create Unlimited Number of Custom Status and Assign them to Orders
  • Automatically Notify Customers on Status Change
  • Reduce the number of support requests and Increase customer Satisfaction

If you sell custom made items then this App is a must have. It will help you save time, improve productivity and increase customer satisfaction.

Here is a list of features supported by this App

1. Simple Interface


As a Business Owner you have millions of things on your mind and navigating a complex user interface is something that you can do without. We have made sure that it will not take you more than 15 minutes to master the App Interface.

2. Unlimited Status Settings


The Custom-Order-Status app allows you to create UNLIMITED status settings. Each Status can have a different color code so you can quickly glance through

3. Quickly Toggle between Status


Quickly Change Order Status with One click. Yes.. its that simple!!

4. Trigger Custom Email Notifications


Automatically update the customer when Order status changes. This feature has the potential to greatly reduce customer support requests and increase customer satisfaction. It is also possible to disable notification for every status, so you are in complete control.

5. Personalize Email Notifications


Use Merge Tags to personalize the Order Status Notifications.

6. Assign Due Dates to Orders


This feature can be very handy for Shops which sell custom made items. Simply assign an expected due date to order and include it in the notification emails.

7. Integrated Order LookUp Screen


Add a simple Order LookUp form on your Shopify Store and allow customers to track their Order. Customers will also see the "Custom-Status" assigned to the particular order.

Feature under Consideration


Automatic Status Updates based on Order Tags, Customer Tags, Shipment date etc. This feature is under consideration and might or might not be implemented.

Give Custom order Status a try, I am sure you will find it useful.

Custom Order Status reviews (10)

posted

Superb APP! Our store www.shopabi.com is experiencing major growth. We looked long and hard for a solution that would allow us to organize fulfillment on a COD model for 100+ orders a day. Custom Order Status' ability to include unlimited numbers of statuses meant that we could organize and keep track of our orders in many creative ways! Kudos to the team - please keep adding on to it..

posted

Just working through some technical support questions but product looks excellent so far.

posted

Great App!!

posted

This app adds some features that allow us to manage our production by giving fields for "due dates" and "production status". Anik and the team were great when we requested additional features be added. They let us know when it would be done and if it was possible.

posted

While there is some room for improvement, this has been one of the most helpful apps I use. It is definitely a must have if you sell custom items! It has decreased the amount of emails and time spent responding to 'where is my order'? It allows you to created customized emails, so the customer knows where their order is at during each stage of development. If or when they implement the automatic status updates it will be a solid 5 stars!

posted

Nice App. Wish I didn't have to go back and forth between Shopify order page and this order page, that it worked as one.

posted

Excellent app, customer support goes above and beyond for everything you need!

posted

I sell a handmade and customized product, so this app has been a lifesaver at keeping my customers informed and happy as their order moves through the process. Simple and straightforward but it does everything I need it to do, plus the customer service team is top-notch. Highly recommended!

posted

Good solid app. A must if you sell custom items or anything that would call for customers to wait.

posted

Very useful app to us. We sell customized items and use the app to track where we are at with the design and approval required before embroidering. Would be nice to have it working with multilingual app as well so it would send the emails out in the language of choice, but easy to manage without it.

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$6.50 / month
10 days

Support & Sales

Spice Gems
+917568908783
support@spicegems.com
spicegems.com
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